"My experience with Velocity Micro was pleasant from beginning to end. Selecting and upgrading my system of choice was very easy. The process was well laid out. When I received my PC it was well packaged and all the contents were nice and organized. Last but not least, my system runs like a dream! "
"I heard about VM through a friend who is a knowledgeable computer person. VM is Richmond based and for me that means being able to also support a locally owned business. I've been impressed from start to finish. They have an insane amount of customization options for their computers. I was looking for a laptop and saved a configuration. They reached out to me the next day to see what questions I had about the system. I picked mine up since they are not too far from me and the pickup experience was fast and efficient. Packing was excellent and came with a free t-shirt and packet of support supplies, even a microfiber cloth. The laptop I got is by far the fastest laptop I've ever owned. The boot time is stupidly fast... It makes my slightly aged Macbook Pro feel like it takes ages. The one downside to the laptop I got (The NoteMagix in black) is that it does show fingerprints/smudges pretty easily, but they are pretty easily wiped off with a cloth. I also feel good knowing that they seem to have stellar support should anything go wrong - but I also am comforted knowing that they test every aspect of the system multiple times to make sure it's working perfectly. I'm really impressed and would recommend them again for sure. "
"I purchased a new system from Velocity Micro after struggling to get the parts I needed to build one on my own. The team at Velocity did a great job during the process of keeping me informed, shipped it promptly, and the system has performed flawlessly since it arrived. Let's be up front; the system I bought could have been purchased for less if I'd bought all the parts and built it myself; I estimate for about 66% of what I paid to Velocity. However, as I said earlier that assumes I would have actually been able to obtain the parts I wanted, plus with a boutique builder like Velocity, that's not the point. The care and attention to detail during the build, burn-in, and optimization process and the support offered for the life of the computer make it worth the extra premium to me. I'm very impressed with my new computer, and recommend Velocity without hesitation!"
"Computer was delivered as promised, on time. Customer service could not have been better. I contacted customer service 3 times about configuring my computer. They were extremely helpful and accommodating. The computer has lived up to my expectations performance-wise. The build quality was amazing. I look forward to using this computer for many years to come. Great job Velocity Micro! "
"From the order process itself through tracking the shipment to delivery, Velocity has set the bar for computer shopping online. Even the way the computer was carefully packed for shipping was a revelation. The system itself is beautiful: killer components, a sleek no-nonsense case, and none of the little creaks, rattles, or hums I’ve found in new Big Name systems. Build quality is 5/5, shopping experience is 6/5 (bonus point for seamless financing option), satisfaction is unquestionable. "
"I built a new laptop, and since this was my second purchase, I knew what to do. A few days later I couldn't find my order number, and contacted support and received excellent support! I believe it's shipping today, so I can hardly wait to get it! "
“Thanks, enjoy the new laptop!”
"We have been using Velocity Micro computers since 2006. We have bought 2 desktops, and this is the 3rd laptop. Of those, the only not still being used is the original desktop that I finally retired in 2018. They perform extremely well. When they need attention, the people there helped me make upgrades without having to send the machine back to them. They are extremely good at what they do and have proven to be a great company to deal with. Even our oldest computers still perform great and tend to outlive the normal life expectancy of most similar machines. They may cost a little more in the beginning, but they definitely prove their worth in performance and long life! "
“We appreciate the return business and the review!”
"Fast service. Got exactly what I wanted."
“Hope you enjoy. Thanks!”
"Loved my previous purchase and came back for another one!"
“We appreciate return business. Thanks!”
"Great expertise! Winning!"
"I'm a pilot and looking for a system that will handle Flight Simulator 2020. Just as important is buying through a *professional* systems integrator and not a company "run by gamers for gamers". I believe I found that company with Velocity. I don't need a system with flashing lights, bells and whistles but rather a powerful professionally built system."
"My first VMicro lasted 10 years+. Love the quality and U.S. Customer Service!"
"I've been looking at building a gaming computer for my son since last Christmas. I've talked to local computer stores - I couldn't get them to take the time to talk through the important components for a good "entry" level gaming PC. Velocity made it so easy for me to walk through each component so that I felt confident in my final selection. Plus, it was fun!"
"I love the previous computer I bought from you. Wish I would have bought before the latest price increase"
"I don't know what to say here. It was relatively easy to choose different options."
"Bought an edge v30 in 2009, excellent service for 11 years without a problem. Good quality and responsive customer service. "
A rep from Velocity Micro, Velocity Micro, has responded:
“Thanks so much for the review!”