"I'm verry happy with Vibe. When I ordered one product was out of stock, I e-mailed them on friday to ask when it would become available again and they replied on Monday. Shure enough my order was shiped out on monday night. And my order arrived usacathed and nicely packed via UPS on Friday morning. (I used basic 3-8 day ground shipping)"

"Bought an ASUS P4C800-E motherboard at Vibe, it was price matched and shipped very quickly. Actually, it shipped faster than it was supposed to , I paid for the cheap shipping (3-8 days) and received it the day after they sent it.

EDIT:
I have now proceeded to order a few more items, and have had the same awesome experience with every order.

Thank-You very much, Tim and the rest of the Vibe Computers team."

"Just wanted to give Vibe some credit for a hassle free experience, great prices on both parts and shipping and great customer service, got my stuff fast! Will gladly do business at Vibe Computers again."

"Vibe computer's service is amazing, fast and prompt shipment, excellent customer service. I called them from toronto and they were busy so I left a message, they returned the call even though it's long distance and answered all my questions. I agree with all of the comments here and cannot recommand this site enough. It's prices are very good, and the selection is great to satisfy me, a hardcore enthusiast. "

"Vibecomputers were awesome. They jumped through a nnumber of hoops that they didn't particularly have to to accomodate me and I am very thankful that they did. I believe I spoke with several sales people over the course of my order, and it turned out that the good service was anything but limited to one person too. I botched my pricematch as well, but when I called them I simply gave them the URLs and they matched every one. If I recall though it wasn't too long after I had placed my order, perhaps a few hours later. Unlike many other retailers (particularly discout ones) on the same scale as this one which don't stock a whole lot and order stock from suppliers as orders for them come in, these guys seem to have it together fairly well. Very satisfied, I'm quite happy to have found a good canadian computer retailer, with good parts, good prices, and good service."

"Vibe Computers is the best on-line reseller I've found in Canada. They have a great selection of parts and their prices are top notch overall. I've ordered a video card from them as well as several parts for my new system. Their service is prompt and their packaging is immaculate.

I do have one issue, though. I had entered price matching information in the specified fields during the checkout process. Somehow, the information didn't get through. When they had sent me an e-mail, notifying me of the order's process completion, I was curious. Why? Because according to their price matching guidelines, I would be told whether or not the price matching qualified. The e-mail that was sent to me made no mention of my price matching. So I e-mailed their sales department and inquired further. Basically, it came down to the fact that a price match had to be entered during the time of the sale. I totally understand that customers may find lower prices much after the fact of the sale but I had sent their sales department an e-mail about 5 hours after I received their confirmation e-mail. I was told that price match information had to be entered at the time of the order placement. I did that and it was either a glitch in the system or something that I did wrong but they didn't receive the info. I did get a $10.00 credit instead of the roughly $25.00 price matching in total, and I'm happy with that. Many places wouldn't make any sort of compromising offer. However, two things irked me about the situation: a) I did notice that a similar situation occurred in December of last year and basically the customer was given a second chance for the price match request. b) I did contact them fairly soon after their e-mail confirmation so I would've thought that I could've received similar service.

Again, Vibe is a great store from my experience so far. I just wished that I could've received the same leniency as another customer who was in the same boat. The sales rep that I was dealing with was only doing his job and I don't hold that against him. My order was roughly $700.00, though, so a potential price matching of $25.00 isn't that much to consider if it means making an even better impression on a customer. I highly recommend Vibe and if you want to price match, be VERY careful to put in the info during checkout."

"AWESOME reseller... Best prices on PC Hardware and software in Canada and shipped out within 24 hours... Nobody can touch these prices or the superior customer service!!!

ALL my PC and part orders will be from VIBE!!!"

"Great service, and great support. I've had to RMA a few things recently and haven't run into any problems at all."

"Prices are fair, Fast, 2000 miles away, delivered to my door in under 48 hours. Excellent site, get what you ordered. Phone number with real people if you have problems,

So far so good, first order was at my door in under 48 hours. Latest order is on its way, less than 24 hours right now, not bad for 2000 miles away"

"these guys are on the ball, almost every time a request is made, they say, coming in a week, something along those lines. always really accomodating, rather friendly atmosphere on their forum, nav system has gone through some changes in the past month, not all for the better, but mostly."

"These guys have great prices, excellent service, and an awesome site with more information on the products than most other retailers. Fast shipping is a bonus. I'll be shopping here again."

"Pricing - After pricing out a number of computers, I have not had to even think of a pricematch since there prices are always very competitive, or cheaper. Keep it Up.

Shipping/Packaging - All packages have come in excellent condition. Even the smallest of items came packaged with care. My order seemed to be shipped promply considering the fact that it was ordered during the holiday season. Only gripe I have is the fact that I was issued 2 tracking numbers, while my order came in 3 seperate boxes. Not a big deal, just kinda made me wonder if I was getting all that I had ordered when the first 2 packages came.

Tech support - Because one the items I ordered was not in stock, but the website had not been updated, Vibe phoned ME the next day. Without my asking they offered to discount the price of another (better, might add) case with similar features to reflect the price of the one I wanted. They have also answered all my questions, however stupid they may be, about different products they carry. "

"I decided to build rather than buy my new machine, and after researching the best known companies I went with Vibe. The selection of components was excellent, service was prompt, and I received exactly what I ordered."

"I ordered 2 AMD 1700+ CPU due to the fact that Vibe tells you what stepping version they are. They also price match any product to any other online store, so you know that you are getting the best deal.
I posted in the forums asking about the CPU's and others experience with them, and got losts of responces not only from Vibe, but also other buyers.
The CPU's arrived on time, and the box was in great condition. There were no problems at all with this order. "

"Vibe just plain rocks!

I too wish to give Tim a lot of credit. I received the wrong motherboard with my order and the problem was remedied within 20 minutes, a replacement board arriving 2 days later (shipped all the way across Canada). It was an honest mistake (epox 8k9a2 instead of an 8k9a2+). Except for that, their prices are great and they have price matching should you find a lower price in Canada. Customer service is great and the store has a forum that is visited often by the staff, answering questions and occasionally providing a little humour. If you're ordering from Canada, go with Vibe and you won't be dissapointed."