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Verified
5/5

2007-11-15

"I ordered Windows Vista Premium from Vio Software and received it even earlier than I expected it (free shipping too!). The price was the best I found anywhere, and the packaging was very good. They sent me confirmations and tracking information as well. I will definitely use them again."

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Verified
5/5

2007-08-15

"Excellent choice of retailer to buy from: Best prices on the 100%-for-real item you order, free shipping (plus faster options), helpful customer service, no BS on phone, no BS on charges or switch-and-bait products.... what more could you ask for?? I highly recommend. In fact, after I tried them once, I ordered again a day later, I was so pleased."

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Verified
5/5

2007-06-08

"Best software prices on the net, helpful professional staff, excellent products as advertised, same day shipping. Couldn't be better!! My highest recommendation."

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Verified
5/5

2007-05-22

"I've made several purchases of various software from them. All were shipped immediately and as described, with excellent automated email notifications, and at excellent prices. Highly recommended!"

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Verified
5/5

2007-04-26

"This was my first order. I ordered WinXP Pro. The price was good and the shipping was as assigned. Next time if I need any software they are going to be my favored."

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Verified
5/5

2007-04-09

"I had an outstanding experience with this retailer. Easy to use web site, fast check-out, quick notification e-mails, and even faster shipping. The product was as advertised, and worked perfectly."

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Verified
5/5

2007-03-23

"Low internet prices always make me wary. Not sure what posessed me to give this company a chance. I'm glad that I did. Not only are the prices amazing, but they are fast with the shipping. Customer service was great with addressing my questions. Will definitely do business with them again."

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Verified
5/5

2007-02-09

"Holy crap! Thats the way all online purchases should be. I will do business with Vio Software again. "

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Verified
1/5

2007-01-16

"I ordered retail Office 2003 product and did not receive the Certificate of Authenticity which is required in order for a license to be valid according to the manufacturer of the product. The manufacturer said I should return the "suspect product" to VioSoftware because I did not get the license which I paid for. VioSoftware would not accept my return because I had opened it. They gave me another contact to get a refund directly from the manufacturer. Now I have to wait and see if I will get my money back. If you are purchasing software that you want to be "completely" legal, especially for a business, then I would not recommend VioSoftware. The software that I received did not appear to be pirated, I just did not get all of the docs that the manufacturer requires to have a valid license to use the software. Note: 2 of the customer reps said that many of the products from the maker of Office that VioSoftware sells do not include a COA. That is a big warning sign to purchase elsewhere."

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Verified
5/5

2006-12-27

"XP PRO x64: Best price, order filled and sent the next day. Plus free shipping. Couldn't be easier or simpler. "

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Verified
5/5

2006-12-04

"Excellent price, prompt delivery. Just plain, good service, the way it should be."

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Verified
5/5

2006-11-04

"Ordered MS Office 2003 Professional Academic on a Friday for a ridiculously low price--less than a hundred, shipping included. Got it less than a week later, and all is well--installed beautifully. Very happy, great deal."

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Verified
5/5

2006-10-12

"Have placed orders with VioSoftware on two separate occasions, once for Windows XP Home Edition and recently for Quicken Premiere 2007. Both were received in a timely manner with no problems. It is nice to have an online software company that you can depend on. "

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Verified
5/5

2006-06-24

"Absolute best prices on software and free shipping to boot! I am very pleased with them. I order Win XP SP2"

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Verified
5/5

2006-06-21

"This was my first order. I ordered two products. The prices were good and shipping was free in this case. It arrived in the mail the following day (I'm in CO) and I received quick and helpful email responses from "Will.""

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is consumer focused
Is trustworthy
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ease of ordering online
Ability to determine if a product was in-stock real time
Overall product shipping and delivery process
Being updated on the exact date the delivery was sent
Delivering products damage free
Delivering products on-time
Ease of checking delivery status
Overall technical support
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Being easy to reach
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Making decisions on their own
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Being knowledgeable
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Being trustworthy
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Resolving problems
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Overall customer service
Customer service being trustworthy
Customer service resolving problems
Customer service being knowledgeable
Customer service making decisions on their own
Customer service being easy to reach
Product Returns/Refunds/Exchanges
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Overall web site
Web site reliability
Speed of web site
Web site being easy to use