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Product & services pricing
3.76/5
Chance of future purchase:
3.71/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
3/5

2024-02-13

Expense

"To high for supplies. Need to come down abit."


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”


Verified
5/5

2024-02-13

Easy peasy!!!

"Easy quick transaction quick time on website!!!!"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”


Verified
5/5

2024-02-13

satisfied

"I have been looking for website to buy my medical supplies for months until today. and I am so glad I did. 100% satisfied with this website.."


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“We’re thrilled to get this kind of feedback and are so happy to hear that you were able to find the items you needed here. Thank you for taking the time to review us. See you next time!”


Verified
5/5

2020-11-26

Tape order

"Recent order for cloth tape. Box received had nebulizer and other equipment in it. Box had correct shipping label but wrong contents with a totally different invoice enclosed. Was finally able to contact customer service and get matter taken care of. In all the time orders have been placed with Vitality this is first time there was an error. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2024-02-13

Great Price, Dependable Product

"I use these for supplementing at the breast, as a lactation consultant. These are a great price and dependable quality. "


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the positive review! We are so happy to hear that you were able to find the items you needed here. We look forward to working with you again, have a great day!”


Verified
5/5

2024-02-13

Vitality: Vital

"Easy to order from - makes inventory much easier"


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“Glad to learn your experience was a positive one. Hope to see you again in the near future!”


Verified
5/5

2024-02-13

Easy to navigate website

"Easy to navigate website & set up payments, auto shipment. Thanks"


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
5/5

2024-02-13

Great & Speedy

"Was easy to order and pay for.k"


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”


Verified
5/5

2024-02-13

Always on time !

"I love to shop with this company due to the fact of fast delivery and discounts!!"


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that your orders get to you so quickly, thank you for taking the time to leave a review, have an amazing day!”


Verified
4/5

2024-02-13

XXL desposal underwire

"What I want but hard to find/identify"


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for the review, we appreciate your feedback, have a great day.”


Verified
4/5

2024-02-13

vitality medical

"it was fairly easy to negotiate the site to find what I wanted to order. Some discounts from microsoft were allowed. Everything was done quickly and efficiently. Now on to the shipping and receiving part."


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with your order so far. Thank you for your feedback and for taking the time to leave a review.”


Verified
3/5

2024-02-12

micro2024

"I tried to ask a question on CHAT, but got no response. I did give them my name and email. Otherwise it was a good experience ordering on-line."


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience with the service provided. We value your business and will be taking a look into this matter. We apologize for any frustration this may have caused.”


Verified
5/5

2024-02-12

Pleasantly Surprised

"Fast service appreciated. Amazed at how well this tubing works. Thankfully it does not kink. I usually use the green AirLife but it is always out of stock. This tubing is much better."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
5/5

2024-02-12

Excellent shopping experience!

"I have shopped on Vitality Medical 3 times now. Their web site is super easy to find what you want. I have always received my order when expected. The products I order are very good quality. I am very happy with them."


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you from the bottom of our hearts for your business! We are pleased to hear you have an all around positive experience each time with us. We hope you enjoy the rest of your day.”


Verified
5/5

2024-02-12

Thanks a bunch!

"what more can I say? very satisfied."


Rep reply posted 2024-02-13
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”