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Product & services pricing
3.77/5
Chance of future purchase:
3.72/5
Shipping & packaging:
3.67/5
Customer service:
3.45/5
Return/Replacement policy:
3.34/5

Verified
2/5

2024-02-14

"Tried to be a first timer and get the 5 percent off, complete confusion after that"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We apologize for any coupon issues, we will take a look into this matter, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
4/5

2024-02-14

Breathless

"Good price very easy to order on-line"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices and that it was an easy ordering process. Thank you for your business and your positive review!”


Verified
5/5

2024-02-14

Drive CGA 870 0-8 L/min

"Even with shipping your regulator was still cheaper then most others I had seen advertised."


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are happy to hear that you are pleased with our prices. Thank you for your business and your positive review!”


Verified
4/5

2024-02-14

review

"It was a normal experience. Like other shopping carts."


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review. Thanks for taking the time. Have a wonderful day!”


Verified
2/5

2024-02-14

Difficult payment process

"Was unsuccessful using my preferred method of payment, Apple Pay. The info on the screen concerning the order fills 90% of the phone screen so the Face ID is blocked and therefore the process cannot be completed. "


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're very sorry that you had an unsatisfactory experience on our website but appreciate your feedback, we will relay this to our team to further look into for future instances. ”


Verified
1/5

2024-02-14

Your company billed me but never sent the product I ordered

"Please credit my Visa for the $10.81 you charged me on 1/19/24. Thank you.
Jon Tardiff
"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We will take a look into this matter and relay your comments to the Rx department, please watch your email for any updates. If you have any issues in the future please do not hesitate to give us a call. Thank you and have a great day.”


Verified
4/5

2024-02-14

Happy Camper

"Repeat buyer easy breezy I wish I knew about these years ago.."


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“Really glad you had a positive experience. Thanks for reviewing. We look forward to serving you again soon!”


Verified
4/5

2024-02-14

Dif. acul. T t. O. Rea d in. Voi. Ce

"
I didn't know what it was at first, but I was able to figure it out. I zI thoughy that I had already pay. All's well N O w .







"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We appreciate the review and feedback. Thanks for taking the time. Have a wonderful day!”


Verified
5/5

2024-02-14

Great!!!!! Service

"I order my stuff and no hassle
Thanks so happy
"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“So glad you had a good experience, we look forward to working with you again, have a great day!”


Verified
5/5

2024-02-14

Patch me and wrap me!

"Our second order because the first was absolutely flawless! Quality at the best price and shipping was equally as good. My foot was amputated on 1/24/2024 and this was needed. We ran out of the supplies the hospital sent us. I promise you that the Quality of this is 3 times better, to say the least. Many thanks to EVERYONE who makes this happen in these challenging times. You make it peaceful when we are in need. May God richly bless you! "


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thanks so much for the kind words and for taking the time to provide us with a review of your experience. We’re delighted to hear that it was pleasant and you got your needs taken care of. We hope to see you again, have an amazing day!”


Verified
5/5

2024-02-14

Easy

"Your website is easy to understand and order from.

Thank you very much,

Dennis
"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We're happy to hear that you had a positive experience with our website. We appreciate the feedback and your taking the time to leave a review, have a wonderful day!”


Verified
4/5

2024-02-14

"I wish there was an option to view list of past ordered items. That could help to find and reorder items faster."


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“Thank you for taking the time to leave us a review and provide your feedback. We are always looking for ways to improve, if you have any questions in the future please do not hesitate to give us a call.”


Verified
5/5

2024-02-13

One stop shop

"All i need at affordable prices and exceptional service and communication"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that, thank you for taking the time to leave us a review. We look forward to serving you again, have a great day!”


Verified
3/5

2024-02-13

Expense

"To high for supplies. Need to come down abit."


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are sorry that you are disappointed, unfortunately, our prices are determined by our suppliers, and where we are able to obtain the items from we must abide by the pricing. We apologize for any frustration, your comments will be passed along to the team.”


Verified
5/5

2024-02-13

Easy peasy!!!

"Easy quick transaction quick time on website!!!!"


Rep reply posted 2024-02-14
A rep from Vitality Medical, Megan-VM, has responded:

“We are so happy to hear that it was an easy ordering process, thank you for leaving us a review, we hope you enjoy the rest of your day!”