"Excellent service in processing a refund for an inaccurate purchase."

"Easy to use site, easy to navigate. "

"Very easy to make a purchase and very easy to navigate through the books purchased."

"The reading format is terrible, "

"After several attempts I was able to finally get some resolution to my issue. But none the less, VitalSource made it right by refunding me."

"Needed a book for an online class that I’m taking for college. Works great!"

"Easy to get and easy to use."

"Awful
Can I have a refund"

"I had to "buy" a textbook for one of my classes and you had the cheapest price so I came here. However, I found that I actually like your interface more than Chegg, so in the future I will look here first. Thanks!"

"I have purchased eBooks from VitalSource several times for my studies, including my most recent purchase. I decided to request a refund for one book because the content did not meet my expectations. The customer service team processed my refund promptly after my request. I am extremely satisfied with the service and will definitely purchase eBooks from VitalSource again."

"I bought a ebook at full cost and was very disappointed to find out that there was missing figures not present. I contact VitalSource but was told I needed to contact the publisher of the book. This is awful as there was no indication that there was missing content. Customer service was horrible because they told me I needed to contact the publisher. I don't buy the book from the publisher. You took my money for the purchase.
"

"Experience is great love vital sources for it's informative library of books "

"Textbooks all in one place. So convenient. Love or. "

"I bought the book and it showed up."

"Organised, made buying a pleasure!"