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4.13/5
Chance of future purchase:
4.31/5
Shipping & packaging:
4.54/5
Customer service:
4.44/5
Return/Replacement policy:
4.46/5

Verified
5/5

2025-03-20

Great to use

"Easy purchase, and great read along features "


Verified
5/5

2025-03-20

Outstanding service!

"Quick, easy, and voila! I got my textbooks in short order. Thank you!"

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Verified
2/5

2025-03-19

Read Aloud

"Frustrated w the read aloud feature. It keeps getting stuck. Super annoying to continually sign in and out and refresh. "

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Verified
5/5

2025-03-19

Excellent

"My experience with VitalSource has been excellent. "

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Verified
5/5

2025-03-19

Found book for older software

"Needed help with older version of photoshop elements. Price was higher than for hard copies I saw listed, but all my orders for hard copies were not fulfilled so this was my last resort. I prefer digital copies so bought it and am making better use of photoshop elements software. Probably a good market for you, besides just students."

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Verified
5/5

2025-03-19

User friendly and Great selections

"Thank you for adding so many books! Easy to navigate the site"

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Verified
5/5

2025-03-18

Was able to get right to my book.

"reasonable promotion and thank you."

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Verified
5/5

2025-03-17

Smooth transaction!

"It was very simple and easy to find and purchase! "

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Verified
5/5

2025-03-17

great website very helpful

"great website very helpful"

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Verified
1/5

2025-03-17

Purchased book for research paper and the books have no page numbers to do foot notes

"Purchased books have no page numbers "

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Verified
3/5

2025-03-17

Somewhat satisfied

"I, personally, have no quibble with Vitalsource and the two books I have purchased.

However, I took over teaching a course in Translation at San Marcos High School, and Vitalsource issued codes to my students. Many students had much trouble accessing the text, En otras palabras, with the codes issued. These students are tech-savvy, so I can only surmise that it originated with Vitalsource. I am actively looking for another text to use, and hope not to run into such an issue again.
"

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Verified
2/5

2025-03-15

Bad first impressions

"I followed the link to my required course materials and I was brought to a page displaying my cart to check out. There were two of the same books automatically populated in my cart. Mind you I just followed the link in my course, created an account and this was the first thing I saw. I did not add anything to the cart myself. One book was $39.00 the other was $94.99.

I tried to figure out the difference between the two by clicking on each. Strangely clicking on the one that was $94.99 brought me to a listing of the book that showed the $39.00 price tag.

With no difference in the title, author, thumbnail image or anything I asked my professor what the difference was. He got back to me that the price should be $39.00. I removed the $94.99 one from my cart and continued to checkout.

Hopefully you can see how confusing this experience was for me, and who this created a bad first impression.
"

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Verified
5/5

2025-03-14

Excellent Bookshelf

"VitalSource provides excellent book supply, brilliant function, become to my must go store before I start any subject study and continue to my day-to-day connection. It provides me without any issues for my online access, great place to go to get my book I need from anywhere, at any time. I love it and cannot leave it."

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Verified
5/5

2025-03-13

Mourad Cader

"Vital Source bookshelf is the best thing that has happened for students, professionals and anyone who needs quick access to academic resources. "

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Verified
5/5

2025-03-13

Good customer service!

"Despite a very easy selection process i purchased a similar looking title and once I realized this my refund was issued and the correct book was obtained. I was really impressed !!"