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Product & services pricing
3.81/5
Chance of future purchase:
3.95/5
Shipping & packaging:
4.08/5
Customer service:
3.89/5
Return/Replacement policy:
4.02/5

Verified
5/5

2024-09-25

Best on-line textbook site. Better than Pearson

"Excellent source to view online. Great tools and very clear display"

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Verified
5/5

2024-09-23

Textbooks

"This site has been easy to use and helps in the organization of my study assignments. The bookshelf is a convenient way to keep my current semester textbooks in one place on both my phone and laptop. "

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Verified
5/5

2024-09-23

Very well organized.

"I love Vital Source for its organization and also I found it to be the best price. "

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Verified
1/5

2024-09-21

No support available

"There was a significant lag in response to support requests - nearly five days went by before I heard back on my question. By that time. I already switched to another company for my educational needs. Vitalsource tools, functionality, and support are quite dated and need some upgrades."

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Verified
4/5

2024-09-21

Ahhh

"Great just let me into my account please I need to verify it so that I can do my homework "

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Verified
1/5

2024-09-20

Scam

"Payed for a EBook the link send me to a error website "

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Verified
5/5

2024-09-20

Easy process, good customer service

"My book was easy to locate and purchase, and when I realized that I needed a print version for class instead I was quickly refunded "

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Verified
1/5

2024-09-20

Poor service

"Paid for a book that I never received tried to contact the company and they won’t respond to my many emails"

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Verified
5/5

2024-09-19

damn good service

"no issues.. did what they say.. no jokes, no navigation issues.. good deal "

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Verified
5/5

2024-09-19

Good for review on the go

"I use this auto to listen to my pharmacology book as I’m driving. "

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Verified
1/5

2024-09-19

Still can't access the book I bought two weeks ago

"Bought a book two weeks ago, but the access code doesn't show, so I can't access the book. Asked for help via the chatbot since that's the only way; they referred me to their support services, but still haven't heard back from them either. I keep getting automated emails back saying they'll get back to me within 24-48 hours. That was nearly two weeks ago. Disappointing especially since the fix is so easy; all they have to do is re-send the access code."

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Verified
5/5

2024-09-18

Excellent!

"Brilliant! Words cannot describe "

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Verified
5/5

2024-09-17

Easy to Use eBook material

"I have appreciated having easy access to ebook materials in addition to the ability to take notes directly through the site—highlight the text and take direct notes."

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Verified
5/5

2024-09-17

Legit and Affordable

"VitalSource is ideal for students who are looking for an affordable way of accessing expensive textbooks. I would recommend vital source to any high school or college student. They are more than reliable. "

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Verified
5/5

2024-09-17

Amazing

"Amazing and so amzing and so "