"-- credit was charge immediately
-- no shipping for a few days
-- excuses when contacted
-- no shipping for more days
-- more excuses
-- promised me to refund after 2-3 weeks
-- refund never came after weeks and weeks
-- could not find the sales people (or one person) by phone or email, seemed they did not exist
-- stay away from this store which does not has a actual address other than a PO BOX."

"I ordered a wall heater from ViveDecor.net, selecting the company on price, but very much wish I had shopped elsewhere. I placed my order a month ago my credit card was charged immediately but the heater has never been shipped. I have tried various ways to enquire about my order but customer care is non-existent. The customer service phone number is never answered and no-one has ever called back when I leave a message. There's an on-line contact too, but that just adds the query to the customer account page (no-one replies). I finally got a response to an e-mail query but this only (falsely) promised to provide tracking info in a few days, exactly what was claimed a month before. The heater still did not get sent so I have cancelled my order. Waiting for a refund. I see the BBB rates gives this company an F rating, with many complaints similar to mine, so I am fairly sure this is not an isolated incident.
"

"Ordered 2 DImplex Prism Series Electric Fireplaces BLF7451 and I must say VIveDecor.net had the best price and in addition to that they offered free shipping no tax. I placed my ordered online and received a confirmation right away. I ordered it on a Monday and it shipped by Thursday. I was pleased with everything and especially considering they saved me hundred and hundreds over ordering from anyone else. "

"Very easy purchase. Vivedecor is the place to shop. Low prices and great service. "

"Easy Purchase. Everything from the product to the service to the website. Vivedecor did an awesome job. I love our new dimplex BLF74. "

"5 star service and 5 star product. Vivedecor took great care of us on our new wall mount fireplaces. We put two in our hotel lobby and one in our conference room. We decided to go with Dimplex because they were much better ratings than the amantii. I'm glad we did because these BLF5051 Prism fireplaces are stunning with the new multi color flame option. Everybody loves them when they see our hotel lobby. "

"Amazing Buy! Ordered 4 Dimplex Prism BLF5051 units for our Holiday Inn. Vivedecor shipped them out quickly and they had the lowest price with free shipping. I am glad that I located vivedecor.net "

"Purchased from vivedecor stress free and with ease. Everything was so smooth and simple. Vivedecor had the best price online for the dimplex VF2927 and shipped it in just 3 days. It saved me 900 dollars so it was well worth it. The service was spectacular. "

"It was so Simple!! Best place to shop, vivedecor had the lowest price compared to 18 other online companies. Vivedecor also offers free shipping and no tax. I'm very satisfied and my shipment arrived very quickly. I was impressed at the fact that such a high priced item could actually be delivered So quickly. My order was shipped the day after I ordered it it and I was surprised that my that my dimplex VF2927 opti mist fireplace got here so quickly. 5 star service all the way around. "

"Outstanding Service! Ordered two Amantii Fire and Ice series BI-60-Deep electric fireplaces for my bar. I love the units and vivedecor had the lowest prices on the web. Thank you vivedecor. "

"I ordered a pricey item on 9/3. My credit card was billed immediately. My receipt indicates the item would take 1-3 business days for billing, 1-2 business days to prepare for shipping and then 3-5 business days to ship. To date the item still shows as "to be billed." I contacted ViveDecor on 9/11 and they advised they would contact the warehouse and have it shipped 9/14. Today my item still shows as "to be billed." I attempted to contact them for an update, but now they will not answer their phone. I did some research online and found that this company has a horrible reputation and an F rating with the BBB. I am not going to wait around for these scammers. I will be disputing the charge on my credit card and cancelling my order. "

"Nice place to buy furniture... "

"Very satisfied with vivedecor net! I ordered a gorgeous dining room set online at it arrived in 4 business days in excellent condition. The entire purchase was pain free and easy. The representative assisted me in all of my questions. I strongly suggest vivedecor to any consumer looking for furniture or decor for the home. "

"Outstanding customer service. ViveDecor.Net is the way to go. This is the way to shop online. I will never go back to Amazon after finding Vivedcor.net"

"Very smooth transaction. They had the lowest price on a an Amantii BI-72Deep. We had it in stalled and we love it. The fireplace is clearly stunning in person. ViveDecor is the best! "