"I told Kyle that stubhub and and vivid seats almost have the exact same prices and service charges. It seems like price fixing, price collusion. Kyle said, No, here's a price $10 less than stub hub. See? "

" Called customer service when I couldn't get the app to work. Pedro was fantastic, helped me get better seats for my game and made them easy to purchase. "

"Great service, will definitively get back to Dontay again!"

"Lucas did a wonderful job!!"

"Salesman was great, having trouble online"

"On 10/19/19, I had started to purchase 2019 World Series tickets but stopped short of actually placing the order. As an incentive to complete the purchase, I received an e-mail from Vivid Seats with a 10% offer off of the tickets I wanted. On 10/22/19, I went to complete the purchase. I selected the tickets I wanted and it was showing the discounted price when I made the selection. However, when I went to checkout, it was showing the original price, not the discounted price. So, I called Vivid Seats. I was expecting a very long time on hold. However, someone answered the phone almost right away. The female customer service rep. was very helpful and I was able to purchase the tickets I wanted at a discounted price very quickly."

"very helpful and pleasant"

"Michael was excellent. Very quick and efficient. He hit my number on the spot. Thank you so much for getting me great seats to watch my first World Series game. "

"I was trying to make a purchase online with a discount I received via email but it wasn't working. I first tried to use the online chat and that wasn't working either. So I called the 800 number and received excellent service from Naomi. 5 stars for Naomi!! 2 stars for the website because the online chat wasn't working and it wasn't applying the discount. Thank you, Naomi!"

"fast and easy. as it should be!
"

"Shayne did a great job in helping me with my purchase. It was quick and right on."

"Morgan assisted me on the phone today. He was very knowledgeable, clear, and patient as we worked through a few questions and issues. I would definitely work with him again! (I would strongly urge VIVID to enable buyers to see the full cost before getting to the purchase page, but that is a separate issue.)"

"I received a very helpful person. He help make this order successful. "

"I attempted to order my tickets online but the credit card blocked the call. At that point I was stuck in the water. I opened a chat session and got connected to Ryan Sederstrom. He immediately recognized the problem and had me all my credit card company to unblock the charge while he waited on the phone to be sure things went smoothly. The card charge was finally unblocked and the charge went through. Almost immediately the order showed up in my inbox and about 5 minutes later the tickets were there.

It is a great pleasure to work with such excellent customer support person. Job well done."

"Chris B was very helpful in booking my first NFL game."