"VOIP Supply is a great company to do business with. I forgot to order a power supply for the Polycom phones. Some vendors would ship what I ordered and afterwards, I would have to order again and then wait for the items I needed to make the phones work. Way to go the eatra mile for your customers. I will only use your company from this point forward."
"I've purchased from VoIP supply many times. They have great prices and great selection. The sales people are very knowledgable. I will continue doing business with them in the future."
"I have used this reseller on several occasions. VoIP Supply always has the widest selection of products and maintains them in stock at a good price. They also provide the service, including firmware and documentation updates, after the sale. Their service is prompt and friendly, which is why I have used them as my preferred source for VoIP products."
"Easy ordering, quick shipping. The product (Grandstream HT-486) works flawlessly. Overall I was satisfied. The only little wrinkle, if you could call it that, was that VoIPSupply insists on Direct signature for the fedex package, so someone has to be home to sign - you can't leave a note asking Fedex to leave the package at your door. A very minor inconvenience, and one in which VoIPSupply is just being over-cautious."
"Great company. It was easy to find what I wanted and order. Plus, they have extremely fast shipping! I ordered the equipment in the afternoon using regular ground shipping and had some equipment the next morning and the rest the day after that!"
"Phenomenal price & service. This is now the 4th time we've purchased from VOiPSupply.com & for good reason. They have the most competitive price on voip phones you can find on the web. In regards to their service.. whenever a question arrives & I email them with it - I typically receive a detailed response the same day. These guys know how to make & keep clients."
"Did we "Love" our ordering experience with VoIPSupply? You bet we did! We were actually refrred to VoIPSupply by another VoIP Services Vendor. We had beat our heads against th desk top trying to ascertain who would be our new VoIP Devices vendor since we were new to the field. We figured "Let's just check the Internet for a Vendor!" Yeah, right! I personally could have spent the rest of my life investigating the backgrounds of every listed VoIP vendor to determine would was knowledgeable and trustworthy and willing to actually work with a small company. Well I got lucky, we were actually referred straight to Joseph Shanahan at VoIP. Joseph was a God send! He took the time to ascertain EXACTLY what we were doing, what physical devices we actually had, then he was able to recommend what he felt would actually help us complete the project. He didn;t hit us with the most expensive equipment he had, or the cheapest. He recommended exactly what we needed and also one additional piece of equipment which actually was needed to complete the physical VoIP plant. To add a pretty bow to our "Love" experience, Joseph was able to dispatch directly from VoIPSupply inventory rather than having to order our products from another supplier. We hand our hands on our new equipment within three (3) business days. You want a GREAT supplier, not just a "good" one? Then take your business to VIPSupply, Knowledgeable, helpful, reasonable priced and working from their own inventory for fast response."
"Smooth transaction, a good shopping experience, will do business again."
"Company very knowledgeable of available products. Provisioning was never completed. A complete lack out communication between VOIP Supply and inside IT vendor. Inside IT vendor suggested VOIP Supply for equipment, I accepted advice feeling there was already an existing good relationship between both of them. Provisioning was never taken care for equipment that was ordered, no follow up on VOIP's side to investigate configurations for equipment, trying to find original salesman was practically impossible. Phone tag must be VOIP's idea of fun inside their office, because every time I called, it was impossible to reach the person I was initially calling for. Shipping-
VOIP's ability to only give tracking information once the package is already enroute is completely frustrating. I no faith in on time delivery from when they say to expect package from original order conversation. Even when ordering additional equip. to offset the cost of provisioning that never took place, that came in at least 2 days later than my sales rep said it would.
Erin Moran was the only person I felt tried to help me in the mess that is VOIP supply. Her efforts are appreciated, but I feel that she is most likely under utilized at the operation, while others there at VOIP supply should be working on their implementation skills of what they promise to customers.
The waters will be very high before I use this companies services again."
"I purchased Dell PowerConnect 2748 Switch from this vendor. The overall experience was very pleasant - I placed the order by phone, and Darren Hartman,
Territory Sales Manager, has extremely attentive and helpful, he followed up by the email and I received my order in several days. "
"I purchased a VOIP adaptor and the product was shipped immediately and worked without a hitch. I wanted to upgrade the firmware and Cisco site was not helpful. I called VOIP Supply and the gave me access to their FTP site to download the latest firmware, which worked without any difficulties. I would not hesitate to purchase items from VOIP Supply. Personnel are responsive, courteous and quick to support."
"The entire experience was excellent. The staff was curtious and the order arrived when it was expected."
"Lowest price on a Plantronics part. Easy to search and find. Very quick shipping. 'Couldn't ask fo more."
"Great company to deal with. Shipped promptly and received as advertised. Would do business with them again."
"Personal service, good prices, quick shipping. Plus, they worked with me to find exactly what I needed.
Am expecting I established a relationship that will last a long time."