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Verified
5/5

2009-03-19

"We puchased a Granstream 5024 and GXP2020 phone. We did alot of research into the 5024 but our decision was made based on the honest information offered to us by VOIP Supply techs and sales person. They provided us with a hands on view of the weaknesses and strenths of the products. We were treated with respect and a no point was there any heavy sales tactics. We were given honest informastion to aid us in our decision making rather than steer us. I rarely run across a buisness with this quality, these guys are one in a million. Shipping was quick and throughout the process was the salesman, not sterring the sale but assuring we understood what we were buying and following through to make sure the order shipped. They offer fair pricing and shipping rates. When we placed the order the salesman actually found additional discounts to the agreed price and lowered the price, without me trying to get the price down, he did this on his own. With technolgy as critical as a PBX you have to look at the company your are buying from as well as the cost. We found the same product with a lower price online but the quality of VOIP Supply's sales and technical staff made us feel confident they would do their best to provide us with the solutions we need. The 5024 and 2020 worked exactly as we were told without issue. Simple to set up using the wizards and sometime exceeding POTS audio quality. We purchased the extended warranty with the 5024. It offers a value not often recognized, in the event of a failure you just ship the box back to VOIP Supply and they replace the unit right away. No waiting, no complicated paperwork, and minimum down time. I don't think I could recomend any company higher the VOIP Supply, honest, attentive, and accurate. Sometimes you really get what you pay for and these guys make sure you do. Rated A+++ in my book."

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Verified
5/5

2009-03-16

"Great customer service and quick shipping. Easy to work with."

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Verified
5/5

2009-03-13

"These guys were great. I dealt with Darren and Will and they were both extremely helpful. Darren was able to assist me with the VoIP phones I needed and turned the quotes around in no time!! Will was a huge wealth of knowledge and took time to educate me on services they provide and differing configurations that would benefit my customers. Thansk to you both and to VoIP_Supply and I will definately be calling you again soon.

Ken Florenz
President and CEO
Intercoastal Communications Inc
"

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Verified
5/5

2009-03-11

"These guys are great. They had great prices and even better service. They are also very helpful with giving advices on things related to your order like suggestions on what you might need and what would help you. Just a wonderful experience and my highest recommendations to everyone looking into details about VoIP Supply."

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Verified
4/5

2009-03-06

"Great customer service. Great products, knowledgeable sales staff. Will use and order from them again, and again!


Shipping is a bit of a pain; paid extra to ensure my order would be there "Tuesday, or Wednesday" only to get it Saturday after fighting with Fedex to release it. This may be a customs/brokerage issue. I am pretty sure the order left 3 days later then they promised me though. I didn't stress the deadline enough to the sales rep though so that is really my fault.

Overall 9.2/10. Very Good!
"

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Verified
5/5

2009-02-27

"The staff were polite and helpful. I had a little trouble with my shipping address and the I received very prompt response and support."

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Verified
5/5

2009-02-27

"Excellent service, quick response, great follow-up. Pricing was competitave. I will continue shopping with them for our company."

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Verified
5/5

2009-02-25

"Perfect Experience!!! Could not ask for more"

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Verified
5/5

2009-02-23

"We've ordered a number of items from VoipSupply, most recently an analog/VoIP gateway. As always, the order was processed within minutes, shipped on-time and was received on the date promised. Their prices are always competitive and the customer support and follow-up are excellent. I honestly can't think of a thing they could done better."

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Verified
5/5

2009-02-17

"Responsive service -- absolutely no problems. Delivered on-time."

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Verified
5/5

2009-02-15

"This guys rock, Ibeen ordering from them a few months now and shipping speed is super fast also great customer service by mail or on the phone VoIpSupply really help me out and have great service pre and after sales"

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Verified
5/5

2009-02-13

"Wonderful experience. Great customer service and follow-up. I placed an order at the last minute and they got the product to me the next morning with no fuss! I will definitely use them again and recommend them to my colleagues. "

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Verified
5/5

2009-02-12

"This is the third purchase from voipsupply.com but the largest. In fact, the first purchase was for some equipment for my personal/home lab. The second was a grandstream phone. This time was for some serious equipment for work. I was able to get the corporate account setup quickly working through a sales person. It was a no hassle experience and I look forward to working with voipsupply in the future."

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Verified
5/5

2009-02-12

"I ordered from VoIP Supply because of their high resellerrating and I wasn't disappointed. My ordered shipped the next day and arrived on time. Would definitely do business with them again."

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Verified
5/5

2009-02-11

"We've ordered all of our VoIP phones from VoIP Supply. I've always been happy with the ordering process and shipping has always been quick enough. I plan on making future VoIP equipment purchases from VoIP Supply."

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