ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2010-07-03

"As ordered, great communication, lightning quick delivery. Can't be beat on value."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-06-29

"I like the way I got the tires quicky, what was wierd and it wasn't your fault, I recieved the tire in two diffrent days. I would order again from this company, also another thing was it was in stock."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
1/5

2010-06-26

"Not pleased with customer service. Ordered tires and tried to cancel the order with no luck and very inaccurate information was given to me by customer service rep about shipping. They should not even offer a cancel order request cause they do not work. Net loss to me for returning the unused product was 130 dollars and I got nothing. Very dissatisfied and will never order tires from vulcan again."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2010-06-24

"GREAT SERVICE JOB WELL DONE"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-06-07

"This company is better than a lot of Brick and Mortar stores I know. Prices are great. Super fast shipping and no nonsense business. I def will be buying another set in a week or two. You guys def earned my business.Very trustworthy. Mike Porter"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-05-29

"This is the third time I have bought tires from Vulcan and I continue to be impressed. They offer great prices and fast shipping. I have never had any issues with they're service or products. I will continue to purchase from them.

Thx!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-05-16

"I was so happy to find an on-line tire source that sells Mastercraft tires. I was trying to match 2 tires that were already on my car, and the local seller of mastercraft wanted sooo much for the same tire, I couldn't believe it. Vulcan's price was lower, even with shipping they still beat the other guys. Pretty quick shipping too!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
N/A
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-05-14

"In looking for tires I found your company had the best prices and best website."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2010-05-05

"Tires were on back order when order was placed but I did not notice that estimated availability date was over 3 weeks from order date. Web site did display iformation that the tires were on back order but you have to click another link or two to find out "estimated availability" date. When the tires still had not shipped almost a month later I followed up with Vulcan Tire and found out the "estimated availability" had been pushed back another 3 weeks. I should have just spent the extra $50(price diff to comp sites) and ordered from one of the other sites that had/have the tires in stock. I also wonder how Vulcan is "estimating" the availability of their tires? I would not recommend this site to a friend."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
2/5

2010-05-01

"I was not notified when I ordered the tire that they were out of stock. It will take 1 1/2 weeks to get the tire. Not fast enough in my opinion. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-28

"i have dealt with vulcan tire before and they are great to deal with. this time i had to cancel because i had to get my car inspected and tires would have arrived too late. but i just wanted to say again..they are a great company to deal with..donald tremper"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-27

"I own an 07 Stage 3 Roush Mustang. I use it for SCCA and dont want to change tires from street to race tires. Driving around town the tires feel real good, they seem to grip real well from stops to acceleration , but the big test will be when I go racing this weekend will update after the race"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-26

"I have shopped Vulcan for tires on my pick up truck , and my wife's Impala, for the past 6 years. The service , and quality of their tires are superior to any other merchant in the lower Montgomery County area. They are the only source for the studded tires I put on my pick up truck during the winter months. I am a vol. fire fighter , and I have to respond when ever. The studded tires are a great help. Thank you . Jesse Hayden , Fire Marshal-R "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-25

"You had the tires I requested in stock at a price that beat every other competetor and the tires were delivered in two days. Availability, best price, timely delivery. That's the formula for a repeat customer and referrals to my friends. Thank you, Jim Poole "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A

Verified
5/5

2010-04-24

"The cable chains we needed for our BMW tires were difficult to locate, but using the chart on the Vilcan Tire website, we easily selected and ordered. They arrived within two days, just in time for our trip to Lake Tahoe. Luckily, we did not have to use them, even though a late storm swept through midweek. However, we would order again from Vulcan Tire due to the ease of using the site, and efficient delivery. Thanks!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges
N/A