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Product & services pricing
3.75/5
Chance of future purchase:
5.00/5
Shipping & packaging:
5.00/5
Customer service:
5.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2008-09-07

"Good service, quick responses, and great pricing are what I liked about this Vulcan, and the tires are top of the line. The tires ride great, and the local Big O put them on without a problem. The
Firestone place wouldn't do it.
"

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Verified
5/5

2008-09-06

"Fast shipping. Great prices on tires, more specifically the Azenis RT615 I ordered. They even came with free wheel totes as part of a limited time offer. Will buy from again. "

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Verified
5/5

2008-08-18

"Great prices, great service, great offers and quick shipping! What more could you want?"

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Verified
5/5

2008-08-16

"Very nice easy to use website. Good info and the buying process went smooth. this was my second order placed with them. First was on back order for a while which I knew about up front. Got tired of waiting so I canceled that order with no issues and placed this order."

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Verified
5/5

2008-08-08

"I've always been scared to order from the internet, but this is my second time ordering tires from Vulcan Tires and it was easy and fast. Got exactly what I ordered and received the tires within 3 business days. Prices are low and getting the quality I'm looking for. When time to order tires for my other cars you will definately get my business.

Patrick Grimes
"

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5/5

2008-07-15

""

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Verified
2/5

2008-04-22

"I had a mixed experience with Vulcan Tire. What attracted me were the prices and the warehouse location in PA (where I live). When I made my order I was given a delivery estimate of April 11th to 15th. After not getting any notification of tire shipment, I tried emailing them on April 14th. Their website says that they normally respond within 4 business hours. However, they still have not responded (one week later); therefore, I called on the 15th. They said the tires would ship on the 16th. This did not happen. I called on the 16th and was told they would ship on the 17th. Finally they shipped on the 17th. The tires were eventually received in good condition. While it only took about a week longer to ship than I was originally told, I wish I was informed of any backorder issues. Also, I was disappointed by Vulcan Tire's customer service as they did not respond to my email, and gave wrong information regarding the shipment of my purchase over the phone."

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Verified
5/5

2007-10-17

"One of the best online ordering expirenceis I have had. The people there helpful both over the phone and by email. I asked a few email questions and they got answered real fast. A++++"

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Verified
1/5

2007-05-12

"Stay away from this tire store!...They are dishonest and absolutely will not cancel an order!...I was ripped off for $112.00 on shipping. I ordered the wrong size tires by mistake and a few hours later when I called to cancel, they said I would have to cancel online (which I did)...so I called back and the gal told me my order was cancelled, so I ordered the correct tires from a "reputable" dealer and then found out that Vulcan tires lied and never cancelled my order!...I refused shipment and now they will not refund my shipping charge of $112.00 (even though they admit to screwing up!)...Stay away from this DISHONEST COMPANY!!!...They lie and rip people off for shipping!...Do not believe what is written below. They are liars. I ordered the tires on Sunday night at around midnight and tried to cancel first thing in the morning and they said it was too soon to cancel...They said they couldn't even find my order cause it wasn't even in the system yet. So 2 hours after that I called and the girl said, don't worry, your order is cancelled...So I trusted her. In fact they tried to ram the tires down my throat!...They told me they will convert my shipping costs to a coupon which I could use at their store!...(AS IF!)...So now I'm stuck with a coupon for $112.00 which I will never use...This company is very dishonest. They could have cancelled my order easily if they wanted to, but they lied and thought they could ship them and maybe I would accept them...THE NERVE!...Stay away from these crooks!...I am 55 years old and have never seen a more crooked place in my life!."

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Verified
5/5

2007-03-09

"I googled the Pirelli STR's and this web site came up along with the other on-line tire stores including the #1 store on the web. Vulcan beat all their prices by far! Ordered on Saturday and I called their customer service number on Monday to see if my order was accepted. The young lady I spoke with was very knowledgable and polite. She said that not only had my order been processed, it had already shipped! One business day after I placed the order! I received the tires on Tuesday! Great service, Great price, Great shipping! I would definately recommend this tire store to everyone! They are #1 in my book. Will buy from again! A+ A+ A+"

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Verified
5/5

2006-04-25

"First purchase from vulcantire.com My order shipped quickly and was delivered in less than a week via UPS (Regular). Ordered a set of Falken Ziex 512s (Consumer Reports #1 Rated Performance All-Season Tire) ($194 shipped) and 4 valve stems ($8). Site was easy to use, and friendly for someone who knows little about tires. Would order from them again in a second. My local tire shop wanted $390 + tax; ended up saving $158 by buying them online ($30 local mounting and balancing). I spent at least 5 hours researching and checking prices, and online tire ordering beat anything local by a mile. Would recommend this website to anyone looking to buy tires."

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Verified
5/5

2006-01-16

"This is an update to an my 2006 post. Resellerratings only allows one post per vendor. They only allow updates. Vulcantire.com is a great seller. I ordered the tires on Wednsday and UPS delivered them on Thursday. Thanks a lot Vulcantire. My other Falken Ziex tires from Vulcantire are still going good with excellent traction.

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This is my second set of Falken Ziex 512s from Vulcantire.com. The first set is on a Saturn L200. They handle great for the past 6 months. Now I bought a set for my Ford Taurus.

Vulcantire.com is a great seller. I ordered the tires on Thursday and UPS delivered them the following Monday. Thanks a lot Vulcantire.
"

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Is trustworthy
Is committed to quality products and services
Is consumer focused
Is easy to do business with
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ability to determine if a product was in-stock real time
Ease of checking order status
Ease of ordering online
Overall product shipping and delivery process
Delivering products on-time
Being updated on the exact date the delivery was sent
Ease of checking delivery status
Delivering products damage free
Overall technical support
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Verified
5/5

2005-11-24

"After thorough research of all season tires I found a great value on Falken tires at Vulcantire.com. Great price and quality tires at my door in two days for regular ground shipping rates. Even considering shipping costs, mount and balance I saved at least $50. Thanks Vulcan Tire.
The tires make my car a pleasure to drive also.
"

Detailed Review Benchmark + -
Overall quality of the company
Pricing of products and services
Value the company offers
Is committed to quality products and services
Is easy to do business with
Is consumer focused
Is trustworthy
Likelihood of customers making future purchases
Likelihood of customer recommendations
Variety of brands and products offered
Overall quality of ordering process
Ease of checking order status
Ability to determine if a product was in-stock real time
Ease of ordering online
Overall product shipping and delivery process
Delivering products damage free
Being updated on the exact date the delivery was sent
Delivering products on-time
Ease of checking delivery status
Overall technical support
N/A
Being knowledgeable
N/A
Resolving problems
N/A
Being easy to reach
N/A
Making decisions on their own
N/A
Being trustworthy
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Overall customer service
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Customer service being easy to reach
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Verified
5/5

2004-05-21

"Found out about them on one of the Lexus owner online forums. Purchased a set of CR top rated Falken tires for total of $42 ea, best price yet. Excellent service. Order was shipped even though out of stock within 3 days. Arrived in 2 days. They might become the Newegg of online tire sales. The other major online seller did not carry Falken."

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Verified
5/5

2004-03-20

"Awesome site! Had the lowest prices on Falken Ziex 512s I could find. Shipping was fast too. According to the UPS tracking numbers given to me, they were to be delivered on Monday March 22nd. They came in today! (3/19). Needless to say, I'm a happy camper"

Detailed Review Benchmark + -
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Is easy to do business with
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Is committed to quality products and services