"Ordered 2 fans on 6/19 - have not received any communication on shipping. Order still shows in process. Wrote an email on 6/21 asking about my order. No response to email. Called today 6/24, been on phone for 20 minutes listening to music, no answer. Does not appear to be a reputable business."

"I ordered a ceiling fan, it arrived promptly but was unfortunately dead on arrival. I have emailed WAMhomecenter and called them daily for a week and haven't been able to reach anyone. I need them to authorize and pay for return shipping and for them to send me a replacement fan. This company doesn't have any customer service and thus if your order isn't correct, you will get upset."

"Wanted to purchase a Minka Rainman ceiling fan from WAMHomecenter.com, but I read in the policy section that I should call to check availability. Tried calling three times before 5 pm EST, got through to automated system, pushed #2 which was for pricing/availability. The phone then rang and rang, then went to a busy signal. Not sure I would do business with a company that does not post product availability other web companies (e.g. Amazon.com) and cannot be reached to tell me whether or not it's in stock. Think they just lost my business on a $350. ceiling fan."

"Pricing was great & the delivery was fast - received by day 6 after order was placed. I will try them again. MD"

"I placed an order on 06/07/2011. One day later, I emailed to see if my item was in stock. I received an email indicating that it was in stock and would be shipped out in 3 business days. A week later, I made two phone calls to request my order status and was told that the item was in stock but it would probably take one more week to ship out. Very disappointed with the shipping speed. I will update the review once I receive my item.

Update: My item was received on 06/24/2011. In spite of the shipping delay, the item is in great quality. My family loves it. I'm updating to give it a 4-star."

"I like your service thanks"

"The website is easy to find and navigate I found exactly what I was looking for quickly and for the best price I could find online. The ordering is quick and logical and my purchase qualified for free shipping! I received my order quickly, just in time!"

"Referred by another employee. Pricing was good, easy ordering and checkout. Simple, that's what I like."

"Well satisfied..fast delivery!"

"The door chime that was ordered was a fair price and delivered quite promptly. Good service!"

"Ordered product online. Ordered on a Tuesday got it on Monday. Free ground shipping. Great turnaround."

"Order two lights from them and my credit card was billed the full amount immediately. Got an order confirmation indicating they were both shipped. When the package arrived, only one light was in the box. Tried contacting them by email and phone. No response.

I am contacting the bank today to reverse the credit card transaction.

After responding that they will contact me withing 24 hours . . . now 24 hours have passed and still no call or email."

"posted Apr-08-2011


This is not the company you want to do business with. I had place an order 3/24/11 for $ 1870.59, the CC was charged at same day. No call or e-mail from them, later found out they had cancel my order due to the pricing increase from their supplyer, is this my problem? they had post on their site and was paid. I had call and e-mail many times and still can't get this company to reply. there no customer service at all.

This company is very dishonor and false advertize pricing on their web site, please do not place your order form them.

5/2/2011
They said “There was a price error on the site. We contacted the customer promptly and notified" Please provide call log when I was "Called"? and price discount? HAAAAA... I had Paid few hundred more.....and when They call there were no apology, "they raise price so we can't give you this price."
And they said they are had too many call that is why they can't answer phone or e-mail, why when my last e-mail I send which is two weeks+ after the order, and disclose my CC was charged and never was refound it, and that get "refound quickly"
if you can't handle bacic business don't try to cover up.
this is very dishonest company and people.

"

"Placed a $400 order on 3/7. My card was immediately billed. After a week, it was not shipped. I emailed and got no response after another week. I called multiple times but gave up after more than 30 minutes on hold. After multiple attempts and over two weeks, never any response or success at contacting them. Finally got my CC company to reverse the charge.

AVOID AT ALL COSTS!"

"I just received the bath fan I ordered from WAM. This is the third fan that I have ordered from them. In each case, the price was great, and the product was shipped promptly. I will order from WAM again, and I recommend them."