"The staff there was very helpful in helping us decide on our purchase. Also very informative things to prepare us for installation."
"I ordered my new Kitchen Aid double wall oven from Abul at WDC at the end of August. I wanted it in black, so it had to be ordered from Kitchen Aid for shipment since it wasn't in stock. I was told that it would be available September 15 for installation, but it turned out that it was pushed back to September 29. Not WDC's fault, I'm sure. When the oven arrived, I scheduled delivery for the following week. Paul and Tammy Fillion came out and quickly and efficiently popped out the old oven and popped in the new oven. It was tested and Tammy gave me an orientation to the oven and the materials that came with it. They were great!!
I love my new oven. Thank you WDC."
"Quite knowledgeable and responsive to our needs. Will keep going back. "
"Make a sale then disappear with no return calls. They don't care if your appliances get delivered. They may never get delivered unless you cold call them non stop for a week. If a delivery fee wasn't enough they charge a "step fee" if you have stairs in your house. Will never work with WDC again. "
"Would be five star if there was better communication between plumbing dept and appliances. Lots of creative thinking and patience to educate me which I appreciated in both. In trying to combine deliveries, I got the most help from the appliance dept. Plumbing gave me a "not really my station" attitude, eventually, they were cooperative. Also, even with an appointment time - there was a very long wait in plumbing. All in all Avery dedicated group of people. I am thrilled with all that I got for my kitchen renovation. I would go there again in a heartbeat."
"got what we needed without pressure"
"I was in and out of the store in five minutes because I already knew what I wanted. The install two days later and it went really well."
"The guys were great and on time!"
"Purchased Miele 30" oven that came without several key pieces INCLUDING THE DIRECTIONS! I notified our sales rep Darrell/Darren and he promised to take care of the problem and he NEVER did. I shouldn't have had these problems, ESPECIALLY with a $6,000.00 purchase price for one oven!!! "
"Very knowledgeable and personable sales staff. Prices and service were great. "
"Excellent. Everything went very well because all the people involved were very caring and supportive. They made every effort to see that I got the best service possible. I do have one concern, though. My microwave is supposed to be smudge proof as the advertisement says. It is the only one that is not smudge proof as promised. Is there anything I can do about it?
Thank you very much. I will recommend you to all my friends. Joann Digneo"
"Low pressure sales approach. Sales person figured what we needed, our tastes and our budget. We preordered w/deposit so we could have a proper fit for our remodel. The sales person kept in touch as the weeks went on and our purchase price lowered die to sales! He arranged a staggered delivery to meet our needs. I would recommend. "
"I needed to know what time they were going to deliver but they have never called me the day before (they were supposed to call). And on that day, suddenly I received the call that they are coming in 30 minutes. "
"Was wonderful, very quick "
"I am remodeling my kitchen and needed new appliances. Jennifer at the Agoura store gives exceptional service, very knowledgeable and went out of her way for me. It was worth driving the extra distance for the service I received. I also loved being able to see the various appliance options in their showroom and receive answers to my many questions. "