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Verified
5/5

2017-11-22

Excellent service and great prices

"We had a difficult space and needed help selecting a refrigerator that fit, which wasn't a problem for the staff at WDC. And the price was less than other stores.... were are very happy with our purchase! "


Verified
2/5

2017-11-21

Terrible customer service

"The day I made my purchase was fine. Only part of my purchase was available when promised. Went into store but the salesman was not there and no one else could help. Was told another would have to come from another store but would get a call. No call. When I called I was told salesman on vacation. Finally, picked up my purchase. Not worth the aggravation! E mailed customer service. No response!"

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Verified
2/5

2017-11-21

Poor Customer Service

"Did not meet original delivery commitment. Sales person did not support as promised for status and product information. "


Verified
5/5

2017-11-21

Service

"Lane has been very helpful over the last few weeks during our bathroom remodeling process. "


Verified
5/5

2017-11-21

People Make a Difference

"Christian Alvarez provided outstanding service to us in our selection of appliances and by answering questions based upon knowledge and experience. Christian is personable and most considerate. Our experience with Warehouse Discount Center is synonymous with the excellent character of their representative, Christian Alvarez!"


Verified
2/5

2017-11-21

Slow going

"After promising me 2 weeks, I was 5 weeks and 2 days without a complete kitchen.
1. The counter people forgot to give me a choice of edges.
2. They coordinated the sink installation beautifully, but not the cook top.
3. They didn't even ask me what size cook top before cutting the opening too small.
4. The cook top sat in your Oxnard warehouse for a week instead of being here for the counter people to size the cut.
5. I hate phoning because I get put on hold and have to spend sometimes 2 minutes listening to your commercials.
"

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Verified
5/5

2017-11-20

Everything came & worked as ordered!

"Great, tricky gas line hook up- old one had discontinued connection hose size, no adapters, had to change valve"


Verified
5/5

2017-11-20

Great Service and Selection

"We found what we needed and the sales person was excellent with help and information."

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Verified
4/5

2017-11-19

New dishwasher

"Originally couldn't do an installation until after my "need" date, so I opted for "Delivery only" and my plumber installed the new dishwasher, which was defective. Upon reporting this unsatisfactory outcome, Warehouse Discount Center jumped through hoops to get me a replacement unit AND send installation team so I could have my new dishwasher in time for the holiday season. Overall - a very good experience!"


Verified
5/5

2017-11-18

Kitchen remodel

"Great experience. Appliance dept gave great price on free-standing professional gas range, hood and accessories along with dishwasher and credit in plumbing dept. Chuck Brown in plumbing has great expertise and helped us choose Waterstone kitchen faucet and accessories. Contacted them several times with questions; always helpful and good follow up. Delivery notification was very thorough. Everything arrived when promised in good condition. Highly recommend. "


Verified
4/5

2017-11-18

Great customer service

"Really appreciated ourcsslesperson, DeAndre. He was quick to act when it turned out our newly delivered dishwasher had a huge dent in it - even though it was beyond the 3 days to return deadline. "


Verified
2/5

2017-11-17

Poor follow up with problems

"Although initially happy with our experience with the salesman, we had problem after problem with almost everything we purchased for our kitchen remodel. Although some of the problems were certainly bad luck, we were very unhappy with follow up from WDC employees when repeatedly asked for help getting service from contracted providers when our brand new professional oven stopped working within weeks of initial installation. "


Verified
5/5

2017-11-16

I HEART WAREHOUSE DISCOUNT CENTER!

"Gregg Amodei (pluming) and Jacki (appliances) at Warehouse Discount Supply are THE BEST. It's such a relief to work with people who KNOW what they're doing. I can't say enough good things!"


Verified
2/5

2017-11-16

Great salesperson, awful warehouse and conflict resolution

"Our salesperson for plumbing was awesome - Laura Gerber. We had multiple warehouse issues though, with them delivering the wrong item or being weeks late with delivery. It was always difficult to get to the bottom of the situation. When they delivered the wrong Viking range, management tried to claim it was our fault and charge us a huge restocking fee when it was the electronics salesperson that had typed in the wrong model number. While Laura was amazing, we will not be returning to WDC or recommending them to others. "


Verified
4/5

2017-11-15

Customer Service

"Great service, knowledgeable staff in all dèg "