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Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
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0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2015-06-20

"Very pleased with the store and machines. One thing that might be mentioned is that if you are less than 5'8" tall, you would have to get a stool to reach the clothing out of the washer. It's very large and deep. Does a great job tho! "


Verified
5/5

2015-06-20

"Got a great deal! Good Service."


Verified
4/5

2015-06-20

"Great local place. We love shopping small business. The only problem we ran into was being told we had to order an additional part, but when we got it we didn't need it as we expected. No problem returning it, though."


Verified
5/5

2015-06-20

"I was totally satisfied from the assistance I received from salesmen Darren in appliance. He was awesome, knew the products he was selling and was confident. I pretty much gave Darren a "run for his money" because I returned several times to ask questions over the months before it was time for installation. Everything now looks great. I really appreciate his help."

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Product Returns/Refunds/Exchanges
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Verified
5/5

2015-06-20

"We love the new washer/dryer from Electrolux and the install was professional and took less than an hour. "


Verified
4/5

2015-06-20

"We are happy with our purchase and the salesman was helpful once they decided to help me. I was the only customer in the store and 2 salesmen/women were at their desk looking at their computers. I walked in front of both of them 3 times and finally one asked if I had been helped. I can understand if they didn't see me walk in the door, but hearing my footsteps and keys while walking in should have caught their attention. Like I said, once they helped it was fine, but I feel like they need to be coached on how to be readily available for customers. "


Verified
1/5

2015-06-20

"I ordered the body glove water system... they have it in stock in another store. It should have been a simple exchange from store to store. I ordered it on a Saturday i think... Sales person said should be here by Tuesday. Tuesday came and no phone call. Went there and my product wasn't there. Said should be there by weekend. Weekend came, and again no phone call. I called to make sure it was there before I make the trip. The manager assured me they have it. So I go the following day, and nothing. They were apologetic, but was blaming the other store. I called them after a few days and still nothing. My sales person had to go drive all the way to the other store to pick it up but the manager was trying to tell me that like they were doing me a favor with her picking it up. They couldn't even admit the salesperson herself made a mistake in the very beginning and couldn't get it right 2-3x. If shopping for appliances, try pacific sales at best buy... they can give you more perks."


Verified
5/5

2015-06-20

"I redid my kitchen and used WDC and I was so happy with them that 2 years later I went back to get a washer and drier and didn't even bother going to another store because I knew there prices and service was the best. "


Verified
5/5

2015-06-20

"ALWAYS SURPASSES ALL OF MY EXPECTATIONS. I HAVE USED THEM FOR WELL OVER TEN YEARS AND NO ONE COMES CLOSE IN SERVICE AND PRICE."


Verified
4/5

2015-06-20

"Ordered a built in refrigerator and double ovens for delivery and installation. The oven was inoperable and had to be returned. The installer called WDC and so did I and it took three days for a resolution after I called again. John, the manager, immediately expedited my new order and installation."


Verified
5/5

2015-06-20

"We purchased an LG gas slide in double oven/range and a matching over range micro-wave oven. We were very satisfied with the point of sales and delivery/installation of these appliances. Well done WDC. Thanks"


Verified
5/5

2015-06-20

"We had just left Sears where the salesperson couldn't answer our questions. At Wharehouse Discount Center we got every question answered and instead of trying to sell us the most expensive model he sold us an online special. Incredible service here."


Verified
3/5

2015-06-20

"Every thing was fine , until installation. The guy showed up very late, was confused about what he had on his truck, and kept asking me , over the phone, for the manifest??? Then turned out he couldn't install anything. I had others hired who put in everything in in minutes. He didn't know what he was doing. Then he insisted I pay him for driving here, even though he did nothing. I refused, he threatened to sue me. Thank goodness I had some men here working on the house. They told him to leave and had to escort him out of the house. Will not use WDC again, and I've been using them for years, as has my family. "


Verified
5/5

2015-06-20

"Everyone from the Sales Team to the Delivery team made this a smooth and comfortable experience!! We especially appreciate how the Sales dept. found the wash machine we wanted & needed, when other retailers had none available. Thank you!!"


Verified
5/5

2015-06-20

"sales person listened to what I needed. Great product and well priced. "