ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
0.00/5
Chance of future purchase:
0.00/5
Shipping & packaging:
0.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

5/5

2023-01-18

Good

"The best experience ever to purchase a luxury watch with the tremendous help from these guys. They made the entire experience incredible with their kindness, warmth, and professionals. Undoubtably, I’m so happy to become his lifelong customer and get great chances to explore the huge variety of watches in their website!"


1/5

2023-01-12

No refund

"
I placed an order April 2022 through affirm credit. I never receive any update from them in 6 month. Then I contact them after 6 month (October) ask for refund. Customer service was told me they canceled my order and issued my refund . Since that day I was calling them every other day asking for my refund and same story. I contacted affirm credit as well and didn’t get any help from them. Affirm credit was told merchant didn’t process any refund. If they don’t process any refund you will responsible for the balance. Something I never receive from watch rapport. I am still paying every month to affirm. I feel like I am trapped by 2 scammers. I am still paying for something I never receive. Next step I will contact my AG office. I am tired of calling them every other day and get same music
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-07

Good

"I made it. Got the Rolex Daytona two tone for my partner. Yes, I did not expect I could surprise my partner on our 15th wedding anniversary with a watch that he loves so much. Many thanks for the help of the team member. The customer representative was very nice to help process the payment and everything. Thank you very much, team!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2023-01-06

They have gained a life long customer

"Watchrapport never fails to disappoint and offers an amazing experience. I’d highly recommend the team for anyone looking for a Rolex. They constantly gave updates and made the whole experience amazing!! Definitely made me feel like family and I’ll be coming back in the future. They have gained a life long customer!!"


1/5

2022-12-31

Scammers Stay Away From This place

"Ordered and paid for the watch, waited for 30 days, and nothing. I called repeatedly and the owner/proprietor said the watch was being authenticated and it will be shipped soon. It turns out the picture they used was from a differebt vendor and they never had the watch. Thier order tracking is a nothing but more lies. After repeated calls I got the same lies. It was only after filin a claim with isurance/credit card company that I was refunded."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-25

I ordered a cool luxury watch for my daughter...

"I ordered a cool luxury watch for my daughter. The watch was delivered quickly & they made sure it was perfect for me! Everyone was so kind & beyond accommodating! Cannot recommend enough!"


5/5

2022-12-10

Beautiful Watch

"Watchrapport is my go-to for anything watch. The staff is incredibly friendly and knowledgeable. Team was kind enough help me pick out this beautiful Rolex Explorer II just before my engagement and the pictures don’t do justice. Beautiful watch and runs extremely well thanks to their servicing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-10

Look No further

"These guys are fantastic to work with. Fiancé got her watch from this website and today she received her delivery. First online watch store we chose to for both of us. Look no further!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-06

Many Thanks

"Wonderful experience from the time I walked through the doors. They went the extra mile to ensure I got the perfect watch. Many thanks!"


5/5

2022-11-12

Watchrapport

"As a first time visitor at Watchrapport, the experience was more than just amazing! Their customer service is beyond excellent and the salesmanship is very attentive as well as informative. With exquisite customer service and impeccable salesmanship Watchrapport team will “always” have my business to say the least."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-12-04

Great experience

"Great service and communication from Watchrapport. I had a number of watches I was pricing to sell and team was quick, helpful, and very professional in working with me. Great service. Long been a fan of their postings and what they sell. Will absolutely do business with them again."


5/5

2022-11-17

Good

"The support team provided very knowable advice on several watch models and several brands.  They were very responsive to calls and emails.  Finally, they provided a very aggressive price on a new Omega Seamaster Chrono.  This is why Watchrapport continues to earn my business year after year for over 2 years."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-17

Thank you guys

"The team was super helpful, patient, kind. I wanted to cancel my pre-order but they explained everything,how it works and that i need to wait about 4-6 months. In 4 months they sent me photos of the watch, delivered overnight after. Thank you guys."


5/5

2022-11-14

"I needed a watch band for my Technomarine watch and they were very courteous and professional in assisting me with my transaction. He also "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

5/5

2022-11-14

He will take care of u

"Hands down one of the best watch stores online! They are always extremely professional and answer any questions you may have. If you do happen to stop in speak with Marco. He will take good care of you.
"