ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

Super fast

"Great selection and speedy delivery "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-06

Awesome

"Their products are amazing! Great quality!"


Verified
5/5

2017-12-06

Confident purchase

"Delivered as expected before purchase. Product exactly as ordered. Will purchase again from this supplier."


Verified
5/5

2017-12-06

Excellent experience

"Ordered flatware, used coupon, and received exactly as promised "


Verified
5/5

2017-12-06

Wonderful experience

"My overall online shopping experience with Wayfair was excellent! From their customer service to the actual product. My husband and I are very pleased. "


Verified
5/5

2017-12-06

Great experience

"Great product, fair price, and quick shipping!"


Verified
4/5

2017-12-06

Excellent

"Perfect color , match with my bedroom furniture "


Verified
5/5

2017-12-06

Completely Satisfied

"Great quality and service "


Verified
5/5

2017-12-06

"Great experience..greatcompany"


Verified
5/5

2017-12-06

Perfect delivery!

"I was wary about buying dinnerware online, but Wayfair delivered perfectly. Not a thing was broken. I was not disappointed. Beautiful dishes, beautiful price, perfect on time delivery."


Verified
5/5

2017-12-06

Fantastic

"The chair came very well packaged with no damage. I love it! Added just the right touch to my living room. "


Verified
5/5

2017-12-06

CS is great

"Received rug with stains which was replaced within 2 days and no hassle. I find this company to be very reputable."


Verified
5/5

2017-12-06

curtain rods

"Product came on time and was as advertised "


Verified
5/5

2017-12-06

Had a glitch and it was fixed

"We purchased cat litter box furniture - and Wayfair had the best selection. It is real furniture! One unit had missing parts from the manufacturer. We called the vendor who made and they referred us back Wayfair. Wayfair consulted appropriately and when caught in a tough spot of not being able to find the part despite their efforts, they sent us a new unit. Thank you!!!! Good show!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
3/5

2017-12-06

Product - Great, Shipping time - Terrible.

"Based solely on product quality and selection, I was very pleased with my purchase. It was just what I was looking for. I have ordered several items from Wayfair, small items, and was very satisfied with them. So I decided to try a piece of furniture, TV stand. It took 24 days for my order to be delivered. The delivery men were very nice, but 24 days is too long to wait for delivery. I am not fond of shopping and was hoping to make Wayfair my goto online store for furniture. Wrong! Waiting this long for delivery was too frustrating. I will keep looking for a website that has better delivery than Wayfair."