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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

I love Wayfair

"I have had an excellent experience with Wayfair and recommend it to everyone. "

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Verified
5/5

2017-12-06

Excellent !

"I place my order and always get in a timely manner . Great option , wish you had more than household items . "


Verified
5/5

2017-12-06

Merry Christmas

"After losing my husband this past year, I knew I couldn't use my old Christmas trees and fight with all of those strings of
lights. I found a tree I liked but it was too expensive so I shopped at Wayfair. I found the same tree a lot cheaper so
I ordered it. It was delivered promptly and is now in my four season room looking beautiful.
"

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Verified
5/5

2017-12-06

Excellent Service

"They were very helpful when the wrong color was shipped. Their EDD has always be righft on. Their customer service department has also been helpful and professional."


Verified
5/5

2017-12-06

Everything I expected

"I was very pleased with the quality of the bed. The assembly was easy to follow "


Verified
5/5

2017-12-06

Excellent customer service

"Had to send something back. The woman on the phone was so helpful and stayed on the line with me until it was resolved at the FedEx Store. "

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Verified
5/5

2017-12-06

A Good Company!

"Nice products; fast delivery; prompt and fair customer service. "


Verified
5/5

2017-12-06

The Best

"I shop Wayfair all the time, Have never had a bad experience."

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Verified
5/5

2017-12-06

On Time Delivery

"Wayfair makes customer service a priority and are a pleasure to deal with."


Verified
5/5

2017-12-06

A very competent company.

"I have ordered quite a few things and in each case service was great, quality of merchandise excellent. I trust them."

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Verified
4/5

2017-12-06

Mixed Feelings

"I have mixed feelings about this ordering experience. One of the two things I ordered was described wrong on the listing. It was described as 5 OZ capacity when it should have been 15 OZ. So I had to return it. The return process started out wrong. I was going to have to pay for the return shipping when it was not my fault for the wrong description. Then I called Customer Service and the experience turned better. Customer Service was excellent and refunded the total amount of the purchase. So the description was bad, but that was the fault of the manufacturer, not Wayfair. And Customer Service was great. Thanks. I will order from Wayfair again."


Verified
5/5

2017-12-06

Customer service done right

"Delivery was super fast, but received a damaged chair. Happily pleased with the company’s customer service after they shipped me a replacement chair less than 5 days after I received the damaged one. Product was as described. Pleased customer."

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Verified
5/5

2017-12-06

Great Service

"I have ordered from Wayfair several times and have also received great service from this company. My order comes on time and merchandise is as expected. I've had to return a couple things also and have never had a problem dealing with returns. Highly recommend Wayfair"


Verified
5/5

2017-12-06

Love ! love !

"Excellent Service "

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Verified
5/5

2017-12-06

good furniture

"very satisfied with the ordering and delivery quick. furniture is well built"

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