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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

Furniture and more

"Of course I was apprehensive about purchasing things for my home from a website; a lot could have gone wrong. However, I’ve been impressed with the quick delivery, exceptional packaging and overall quality of products received. "

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Verified
5/5

2017-12-06

Best of best

"Excellent product along with excellent service.
"


Verified
5/5

2017-12-06

Wonderful Site

"Always a great selection, good prices and a great customer service department. Packages arrived right away. "


Verified
5/5

2017-12-06

I love Wayfair!

"I enjoy shopping somewhere that has lots of choices of a wide range of prices. I have never gotten a bad item or even had to return anything. As much as I shop, that is high praise indeed.
"

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Verified
2/5

2017-12-06

Poor Packaging

"received my partial order in an open plastic bag with dry leaves in the sofa slip cover it was shipped via ups.the ups package was dirty and appeared to have been mishandled. called wayfair concerning the condition of the package and the missing love seat slip cover. love seat slip cover was shipped via fedex and was received in box in excellent condition.
"

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Verified
5/5

2017-12-06

I love Wayfair

"Everything has exceeded my expectations. Beautiful beds, furniture,
bedding , lamps, rugs.... I’m hooked
"


Verified
5/5

2017-12-06

I love Wayfair!

"Excellent customer service, responsive. Great job Wayfair!"

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Verified
5/5

2017-12-06

Great shopping experience

"Every item ordered was as pictured. The delivery process has been always prompt. The one item I had to return was replaced promptly. The customer service representatives were knowledgeable and helpful. "


Verified
5/5

2017-12-06

The best way to shop!

"Great products and great prices."

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Verified
5/5

2017-12-06

Wonderful

"Every time I order from wayfair everything comes quick and I never have a problem with my orders! So easy."


Verified
5/5

2017-12-06

Satisfied

"I was very happy with the quality of the items i purchased. The delivery was right on time i like that i can track my order. I would definitely shop there again"

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Verified
5/5

2017-12-06

Excellent

"I just love wayfair... great quality"


Verified
5/5

2017-12-06

Great prices!

"Great prices!
Great prices! We did a price comparison with three different sites offering the same product, and Wayfair had the best price a $50 difference from the highest price.
"

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Verified
5/5

2017-12-06

Wayfair takes good care of their customers!

"My order was easy to track, came on time and was exactly what I was expecting. I had in the past received a damaged shipment from Wayfair and found out how great their customer service is, That kind of service makes me feel confident ordering from Wayfair"


Verified
5/5

2017-12-06

I have been very pleased

"I am very busy with school/work so to go out to shop is too much so I enjoy being able to oder from a place I have had many happy outcomes and plan to continue."

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Pricing of products and services
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Overall product shipping and delivery process
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