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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-12-06

always excellent service

"




























































excellent customer service






"


Verified
4/5

2017-12-06

Perfect!

"My order arrived in three days and it fit my small kitchen perfectly. I got a lot of compliments on it. (A square rug) I love it! "

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Verified
5/5

2017-12-06

Home Designer Want-To-Be

"I totally renovated my living room with Wayfair items. I must say I loved everything I purchased. I was extremely pleased with the quality of all the items and was surprised on how everything arrived so quickly. "

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Verified
4/5

2017-12-06

good item

"took longer to be delivered then told but item is great"


Verified
5/5

2017-12-06

"Great merchandise at affordable prices!"


Verified
4/5

2017-12-06

Satisfied

"So far, ever order has been as they promised, delivery was excellent and the pricing good for the most part"


Verified
5/5

2017-12-06

Excellent

"They help my husband set up and were fast and very polite"


Verified
5/5

2017-12-06

Wonderful!

"I have ordered from Wayfair for my home and business and have not been disappointed yet. Excellent customer service and products.
"


Verified
5/5

2017-12-06

Seamless Transaction

"Item as described, quick delivery, well packaged."


Verified
5/5

2017-12-06

Wayfair's Products are Great!!

"I recently purchased several items from Wayfair, from dog beds to kitchen towels. Everything I have ever ordered form Wayfair has been exactly as described, and I have been happy with it all. A great place for online shopping!!"


Verified
5/5

2017-12-06

Beautiful home

"We moved to the southwest where I had a difficult time finding furniture that matched my style .Wayfair is where I found Furiture that match my personal style. Good service ,good products and good prices has made me a Wayfair client. I highly recommend them "


Verified
5/5

2017-12-06

Wayfair - Always Excellence

"I have always had excellent delivery and service with Wayfair. Always very happy."

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Verified
4/5

2017-12-06

Great customer service

"I'm having difficulty getting a shipment of garland. The first time it was supposedly delivered I never received either box. I sent an e-mail describing the problem and a replacement order was issued and unfortunately today I only received one of the two boxes. Either the Fed X driver still has the other box on his truck or he delivered it to the wrong address."

Detailed Review Benchmark + -
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Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-12-06

Excellent service

"The whole process was easy. "


Verified
5/5

2017-12-06

They do business like it should be done, period.

"Great follow-up, help finding what I want and damaged items are replaced immediately. I purchased a LOT of items here............"