"I needed to have a sofa delivered. Called Customer Service. Couldn't get them to convey that my building requires COI and service elevator booking. Delivery called half hour before arrival at my house. No COI or booking done. Had to reschedule and request once again. Terrible service."
"Delivery was great. I love the day bed. It was easy to put together and my daughter is loving it. "
"It was a lovely one and I enjoyed it"
"I bought a shed and awning. The instruction were very poor. The sheds roof collapsed under 6 inches of snow. I bought a steel one to prevent that. I have not gotten the awning to work right. It will not go out straight and when it rolls up it will not roll up correctly. I follow what instructions I had to a T and it still will not work right. The motor only work every once in awhile. I am not really blaming Wayfair as much as the people that make the product and sell them for so much money when they probably know the quality is not there. "
"With Wayfair's help, we finally added area rugs and wall art to our vacation home in Arizona. Also a chandelier over the kitchen table was ordered. I am so glad that the items were delivered in a timely manner and were there when we arrived. All are installed and will be enjoyed.
"
"Excellent quality piece that works perfectly in the corner of my home office."
"I got an all leather recliner -- over stuffed and over sized -- for $600! Need I say more?"
"GOOD PEOPLE, PRODUCTS AND PRICES..."
"We purchased two recliners. They are just what we wanted, very comfortable."
"I love shopping on wayfair as they have a large selection, great prices, fast delivery and when there is a problem are quick to react. I have recommend it to friends. Always my go to place for everything from furniture to decorator pieces."
"We love our purchases from Wayfair! The prices are fantastic and the delivery was fast, smooth, and convenient. A guest in our home already wants to purchase the same bed that we bought because it looks so great! We are more than pleased. Thank you Wayfair!!! Sincerely, Extremely Satisfied Customers"
"I have always got great customer service from wayfair"
"I’ve been really happy with everything, I’ve purchased on Wayfair. My only complaint which they have since reversed is the return shipping, which was very expensive, but now they have changed it to free. So
I’m happy. "
"I received a couple of items with boo-boo's and I couldn't be happier with Wayfair's customer service. They replaced the problem items. Wonderful!"
"The delivery truck came early; I was not yet home. Thankfully, I had asked my neighbor to watch for the truck. The filing cabinet was a replacement for another which had come damaged. This filing cabinet was in good shape. However, the subcontractor who delivered the boxed file cabinet left it on my driveway in front of my garage door, on the driveway still on its wooden pallet. The neighbor said the driver refused to bring it to the front door and put it inside entry way. I had to get a neighbor's help to get it indoors."