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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-17

Always happy!

"Wonderful as usual! No complaints "

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Verified
5/5

2017-11-17

Excellent if you are careful.

"I did careful research on what I bought from Wayfair & was very please with what I got. As long as you read the descriptions thoroughly including sizes & weight limits, I think you will have a great experience. I did not like the color of one of my chairs, but they sent a different color & picked up the other with no problem. I would recommend Wayfair as long as you are careful of what you are ordering. "

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Verified
5/5

2017-11-17

TOMATO

"SPOKE WITH CUSTOMER SERVICES REGARDING A FAULTY ITEM. THE CARE AND ATTENTION WAS FIRST RATE. "


Verified
4/5

2017-11-17

Love website

"Great selection & quality items. "


Verified
5/5

2017-11-17

Beautiful

"Love it! Just as pictured "


Verified
4/5

2017-11-17

Quality is superb

"Everything I have ordered thru Wayfair is of superb quality. Generally, shipping is very fast but when I ordered 2 leather chairs it took over 60 days to receive my order - of course I had to pay for them up front. When they arrived they were barely covered by small pieces of cardboard and wrapped with heavy plastic that was filthy. I don't know how they were not damaged but they weren't! Except for this one bad experience Wayfair has never let me down. It is always money well spent."


Verified
4/5

2017-11-17

Great Murphy Bed

"Ordered a murphy bed for a spare bedroom/office. Finish, material, and quality of bed much better than expected. It was a pain in the butt to put together... came delivered in (5) boxes -- very well packed for being shipped from China. Watched instructional video -- it's not nearly as easy as they make it look. It took my wife and I six hours to assemble (30-minute break in there)."

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Verified
5/5

2017-11-17

Excellent customer service!

"Excellent customer service, prompt communication; no brainer."

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Verified
5/5

2017-11-17

Fast delivery !

"Got my item really fast. Super happy and will buy again from Wayfair. "

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Verified
5/5

2017-11-17

Happy shopper

"Excellent, will take advantage of their sales in the future."

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Verified
5/5

2017-11-17

Good stuff

"Liked what I got and when they got it here when they said they would"


Verified
5/5

2017-11-17

Outdoor rug/ very happy with this product.

"ThE package came as predicted, very happy with the all around Shopping online experience."

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Verified
5/5

2017-11-17

Satisfied

"Was able to find what I was looking for. Products were as described. We had a broken piece and it was very easy to order the replacement. "

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Verified
5/5

2017-11-17

Excellent Service !!!!!!!

"My order was processed smoothly and delivered on time."


Verified
5/5

2017-11-07

Wayfair makes Shopping Pleasant!

"I have purchased quite a few items to upgrade my living area--it is now beautiful, artistic, and all at great prices! Wayfair has excellent customer service and go out of their way to make sure I'm happy with my purchases. It is always my go-to store for shopping."

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