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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-17

Shopping

"Wayfair always delivers love them "


Verified
5/5

2017-11-17

I love Mayfair.

"I love shopping on Way Fair. Every purchase I've purchased has been high quality."


Verified
5/5

2017-11-17

Excellent selection, prices and service

"I have used Wayfair on several occasions. I am always pleased with my experience. Free shipping is definitely a plus!"

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Verified
5/5

2017-11-17

Grteat service and people to deal with.

"Had a problem and they resolved it immediately."

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Verified
5/5

2017-11-17

They stand by you.

"If your item is damage or you are just not happy with the purchase they make returns very easy."


Verified
1/5

2017-11-17

Disappointing.

"the Sept 30I orderam still not settled with wayfair. The shower doors were shattered and when contractor opened the box shattered pieces of glass came out. The bathroom vanity and sink was shipped to warehouse but they could only find d the sink. How do you misplace a bathroom vanity.

Today TOPPED the cake. Plumber came to install sink and could NOT do the job because wayfair did not tell me I needed a drain. I live in New York and called plumbing supplies stores trying to locate one. Bottom line it has to come from manufacturer. I spoke to a supervisor,Benjamin, who was suppose to all me back. Never heard from him. Lastly, I do not know how you get any overseas every time I call I am on hold for 15 to30 minutes. One day I was on the phone for an hour. I have spent thousands of dollars at Mayfair but this experience has left a bitter taste.
"

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Verified
5/5

2017-11-17

Love it!

"So many choices! Love using Wayfair "

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Verified
5/5

2017-11-17

They care at Wayfair!

"All merchandise ordered was delivered as promised and on time. Haven't had any issue with the quality of merchandise purchased up to date."

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Verified
5/5

2017-11-17

Super experience

"Mayfair delivered fast. I love my new ottoman. The color is perfect. Lots of storage room inside. "


Verified
5/5

2017-11-17

Quality products

"The 2 duvet covers I've purchased are great quality. Wash beautifully."


Verified
5/5

2017-11-17

great experience........never had a bad experience

"quick easy and a great shopping experience"


Verified
5/5

2017-11-17

Awesome experience!

"I was worried,ordering online, but my item was delivered quickly and the item was quality."


Verified
3/5

2017-11-17

Shipping

"My problem was only with the shipper they always use. Fedex whom uses another carrier to deliver out here! I ordered a sideboard and it was delivered by the second carrier. They dumped it at my front door knocked and took off. The packaged weighed 110 lbs. Now I am handicapped and was unable d to bring it in. Lucky for me UPS delivered something to me that evening and the rain had stopped. The UPS guy was nice enough to bring the package in side for me. Before that happened I contacted Wayfair about the delivery, that I had no way to bring it in. They were concerned and tried to find a answer. But that would cost me even more, which they were going to pay for half. The next morning early the second carrier called me and woke me up to complain about me contacting Wayfair. Telling me how he could not make any money if the driver stopped and took the package in! He asked me to call him instead if I had a problem. They continue to drop off what ever I purchase, and now they do not even knock. I had asked the second carrier to at least have them put the package in the carport when it is raining. But never happens. "

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Verified
5/5

2017-11-17

My Big Green Machine

"I am overjoyed with the cleaning results of this machine. Thought I would have to replace my carpets but it made my carpet look and smell brand new!! Would highly recommend this product!!"


Verified
5/5

2017-11-17

Always happy

"I've used wayfair several times over the past year to year and a half and have had nothing but a positive experience-even when I had an issue their customer service immediately remedied the issue and I was very happy with the solution -I've recommended them to friends and wouldn't hesitate to shop there again"

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