"Customer service blows everyone away. Above and beyond."

"I have had pretty good luck with my orders from Wayfair. The couple that I ordered that needed to be returned as they came damaged or different then the description was a breeze. I used both the on-line and customer service methods when returning product. I would continue to use them in the future"

"I love shopping at Mayfair."

"Items arrived on time. Good quality products. "

"I’ve had a number of good experiences purchasing items from Wayfair. Only once have I been unsatisfied and it pertained to customer service responsiveness. The products I have purchased have been great. "

"Love my desk and chair very modern and sleek! Love, love...."

"I purchased a recliner for my husband -- great quality, easy ordering, delivery was great as well. I would shop at wayfair again "

"There were items missing from my order. It took 5 phone calls with an average wait time of 50 mins to get someone on the line. No one knew how to figure out what was missing or where the missing items were. I was promised a call back within 1 business day several time, with not 1 Call back Ever. Extremely disappointing considering you’re a huge company. "

"Always great products and super customer service "

"Our product was very easy to order and arrived faster than estimated at purchase. Great experience all around."

"I have been using Wayfair for a while and I am always happy with their service.
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"Ordered rugs 4 in total all worked great except 1 then returned it with no problem"

"I had a cabinet with a defect. Wayfair staff did an excellent job of resolving the situation. "

"I love Wayfair! Excellent customer service. I haven't been disappointed with any of my purchases "

"The time between my order and the delivery was exceptional. "