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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-17

Very pleased

"Always great shopping with wayfair!"


Verified
5/5

2017-11-17

Beautiful Fireplace

"I was looking for a fireplace for my living. I looked at all the big names stores and they were so expensive and not what I wanted. I like looked on Wayfair they had exactly what I wanted and for 1/3 of the price. "


Verified
5/5

2017-11-17

Awesome

"Excellent delivery and fast"


Verified
5/5

2017-11-17

Perfect!

"Item exactly as advertised. Received quickly with no issues. "


Verified
5/5

2017-11-17

"Very professional and helpful."


Verified
5/5

2017-11-17

Great

"Love all.items from wayfair....always great quality"


Verified
5/5

2017-11-17

Pub table

"I was delighted with the service from Wayfair! Everything arrived on time and in perfect condition. I will definitely order from Wayfair again! "


Verified
5/5

2017-11-17

Stellar!

"Great products and when there was a problem with an item, it was promptly resolved. "


Verified
5/5

2017-11-17

Awesome

"Delivery guy helped me unpack so i could check for damage and took the trash! "


Verified
5/5

2017-11-17

Great service.

"I love Wayfair. Everything I have bought from them came quickly and was a great buy. You can’t beat them. "


Verified
5/5

2017-11-17

First time was a charm!!

"I ordered a recliner for our Master Bedroom, and it was delivered TWO DAYS LATER. I just couldn't believe that. I probably would have had to wait close to a week for delivery if I had bought it locally. I will be ordering from Wayfair again in the future!!"


Verified
5/5

2017-11-17

Awesome products and services

"Speedy service and great products "


Verified
5/5

2017-11-16

I've never had any complaints with Wayfair and the company is a great pleasure to work with.

"The personnel staff that I've spoken with is terrific!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Overall customer service
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-17

I love wayfair. Decorated my whole house there

"Fair price. Fast delivery. Awesome look"


Verified
5/5

2017-11-17

Downsizing with Wayfair

"Downsizing meant not only less furniture but scaled down furniture too. We found smaller pieces that were affordable and of very good quality. When a desk arrived damaged, the problem was resolved quickly. Most items were easily assembled and most arrived promptly. I am a satisfied customer who will purchase from Wayfair again."