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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-11-07

New Homeowner

"My husband and I recently bought a house, and I used wayfair to furnish every room! From the bathroom, to the kitchen and dining room. The rug selection (and prices) were just perfect! We also purchased curtains, curtain rods, living room coffee tables, dining room storage, kitchen island. and all were shipped very carefully and easy to put together! Such a time saver and wonderful site to use! Thank you!"

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Verified
5/5

2017-11-07

Happy with purchase

"Came on time, good product"


Verified
5/5

2017-11-07

3Pc Patio set

"Easy ordering, promptly received."

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Verified
5/5

2017-11-07

Never Disapoints!

"I have never been disappointed with a Wayfair purchase, or their customer service. I always find what I'm looking for and then some."

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Verified
5/5

2017-11-07

Wayfair really DOES have what I need!

"When I recently returned a rug that just didn't work, I followed the return instructions, and was promptly refunded. I'm currently shopping for another rug, fear free. Thanks, Wayfair!"


Verified
4/5

2017-11-07

Shipping

"I would have given Wayfair 5 stars. However, I had a problem with how they shipped a glass top table with metal legs. I didn't notice in the App that the table would be shipped by UPS. I had a very hard tell finding a handyman company that would send two men to assemble the table. Althould the table was only approximately 60 lbs., it takes special handling for a glass top table to avoid damage when upright the table. I finally found a company recommended by a relative. Before the guys came, I discovered some damage to one of the legs. Customer Service was great with the solution for the problem since I decided to live with the damage."


Verified
5/5

2017-11-07

Excellent place to shop

"Wayfair is a great place to browse for different looks. Products are great and easy to purchase."

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Verified
5/5

2017-11-07

Seamless Purchase and Delivery as stated

"Ordered Toilet. Came to home on date stipulated. No problem"

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Verified
5/5

2017-11-07

Always fantastic!!!

"Everything is always great"

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Verified
5/5

2017-11-07

Wonderful Customer Service

"I have Multiple Sclerosis & had my order totally messed up & CD helped me to straighten it out!!"

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Verified
5/5

2017-11-07

Exceeded Expectations

"Exceeded expectations with on time delivery and high quality products, especially recent piano bench. I am definitely a returning shopper."

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Verified
1/5

2017-11-07

Wallpaper tragedy

"I ordered a beautiful wallpaper. It was definitely on the pricier side. The only problem was that there wasn't any recommended adhesive to buy for that specific wallpaper. I ended up wasting time, money, and supplies trying to get the wallpaper up. What a waste!!!"

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Verified
5/5

2017-11-07

Excellent

"Great customer service, great products, and great quality!"

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Verified
5/5

2017-11-07

On time delivery, great products

"I've purchased several items with Wayfair. Everything has been delivered timely, the products are good quality and I have been very pleased. I will continue to purchase with them and I have recommended them to friends."

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Verified
5/5

2017-11-07

Great!

"The faucet set up was perfect, looks great installed. Was back ordered but they kept me informed about shipping. Delivered in a timely manner. Will shop again at Wayfair."