ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
1/5

2017-11-07

Razor inside furniture box

"Immediately after opening the fireplace I ordered from Wayfair there was an open razor blade with the handle wrapped in tape located inside the box. I actually was removing the contents from the box and inadvertently pulled the razor blade out of the box. The blade was loose inside the box. Wayfair gave me a credit of 75$ on a 240$ order and sent me an apology email. I felt they handled the situation poorly. My children were helping me pull the contents out the box. They could have been injured. Shame on Wayfair! "


Verified
5/5

2017-11-07

Good Website

"Good website, large variety to choose from, excellent shipping times. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
1/5

2017-11-07

Delivered to wrong address

"I provided an updated address and my order still went to wrong address"


Verified
5/5

2017-11-07

Great service

"Great selections. Great customer service."


Verified
5/5

2017-11-07

Awesome

"Love the bedding better then I️ expected great quality "

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-07

Great!

"I have ordered several items from Wayfair, and they are all as described and pictured. Love the ceiling fan and the rugs. Truly good quality and fast shipment."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-07

as expec ed

"The item as well protected and just as I expected
"


Verified
5/5

2017-11-07

Great product

"Great product with quick shipping"


Verified
5/5

2017-11-07

Great service and quality

"Very good quality as represented. Will shop here again"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-11-07

Great Company

"Great Products and Service"


Verified
5/5

2017-11-07

Great Items, Great Prices, Great Service

"I love buying from Wayfair."


Verified
5/5

2017-11-07

Good service

"Happy with my transaction "


Verified
5/5

2017-11-07

Love it

"Nice furniture great price"


Verified
4/5

2017-11-07

Great

"Real easy fast. Just pick and go"


Verified
5/5

2017-11-07

Excellent shopping experience from beginning to delivery

"After shoppingvmany stores I found the perfect entryway table. online. My purchase was quick and easy, and the delivery was handled with care and on time. I will shop at Wayfair again."