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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
4/5

2018-01-25

Easy return.

"Ordered 2 stools as a gift. Called to return and was emailed and RA#. It was picked up Next day. Only 1small comment. I was to receive and email when it was received showing my store credit which I never received. Logged onto my account and there it was. Great customer service contact. Overall I’m pleased. "


Verified
5/5

2018-01-25

Shopping at Wayfair is amazing!

"I have placed several orders with Wayfair. Customer service has been outstanding, prices are fair and deliveries are quick."

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Pricing of products and services
Likelihood of customers making future purchases
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Verified
5/5

2018-01-25

Excellent customer service

"Very friendly, informative and helpful."


Verified
5/5

2018-01-25

Great company.

"Great service and delivery!"

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Overall product shipping and delivery process

Verified
5/5

2018-01-25

First Time - Perfect

"Very Happy with Wayfair! Order !"

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Pricing of products and services
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Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-24

Customer service

"Customer service is excellent. "

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Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2018-01-24

Third time ordering from Wayfair & I am definitely hooked.

"Fast shipping, kept informed via e-mail, happy with virtually every order so far. Sounds corny but I think this is a great business model - well done."


Verified
5/5

2018-01-24

"Excellent product and a great experience."


Verified
5/5

2018-01-24

Excellent service & delivery

"Excellent delivery I’m very satisfied with all the buying process will recommend to all"


Verified
5/5

2018-01-24

Perfect Service

"Placing order, confirmation of order and delivery all was nice and easy"


Verified
5/5

2018-01-24

Fiesta!! Love it

"Looks great on my counter, perfect look and outstanding quality! "


Verified
5/5

2018-01-24

Great people to wok with!

"They are always friend and take care of my problems."


Verified
5/5

2018-01-24

I AM A REPEAT BUYER!

"I recently purchased a beautiful tangerine colored chaise sofa. It brightens the room and keeps my spirit high. The sofa is firm and comfortable and I'd buy another if I had room. A few days before I bought the sofa, I purchased a linen-colored chair and foot hassock. I'm so pleased with it because when I sit on it, I don't sink due to its firmness.

Ordering was easy and delivery was prompt. I paid an extra $20 for it to be brought into my apartment and put in place. The delivery men were so respectful, efficient and professional. I wish I had more rooms to fill with furniture!

Later I purchased 2 cabinets with shelving and assembled them with little difficulty. The difficulty was quickly remedied by their fabulous Customer Service Representatives. They genuinely care and are so kind to the customer. We're lucky to have such great service.

I am a very happy customer.

DENISE PENTA
"


Verified
5/5

2018-01-23

Totally satisfied Wayfair.com customer

"I was introduced to the Wayfair.com experience by wife approximately 6 months ago. After seeing several packages delivered to our home especially during the lead up to Christmas, I decided to inquire and look into the Wayfair.com mystic she told me about. I know we needed a couple items (lamps and home accessories) so I ordered and purchased them through Wayfair, AllModern.com, Josh&Main.com and Perigold.com. I was pleasantly surprised and impressed with the quality of service, speed of delivery, and problem resolution from an on-line company. Like the Wayfair.com national commercial says: "......it's a game-changer!" So, count me as a Wayfair.com and affiliated companys fanboy!
Bravo!
Fredrick Parker
"


Verified
5/5

2018-01-23

"Love my new kitchen set. Great experience ordering through Wayfair. Receiving lots of compliment on the set."