ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-09-15

Great products and great service.

"I love the product I received. It was just as pictured and a great value for the money."


Verified
5/5

2017-09-15

Excellent service

"it was a great experience to have the order processed and shipped within 2 business days!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-09-15

Lots of choice

"So many choices that eventually you will find the perfect thing. Easy check out and fast shipping too.."


Verified
5/5

2017-09-15

I'm a Fan

"I've ordered a few furniture items from Wayfair and LOVE it all..and I haven't finished with the living room yet! I've had no issues with them! "


Verified
5/5

2017-09-15

I love Wayfair!

"Great experience, exceptional quality, awesome delivery team!!!!"


Verified
5/5

2017-09-15

Fabulous

"I recently ordered a present for my mother's birthday, It was delivered quickly, and it was as described. A very happy birthday thanks to wayfair!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Verified
5/5

2017-09-15

Love my new chair

"Came promptly and was easily assembled. Very comfortable"


Verified
5/5

2017-09-14

Very happy!

"Everything I ordered was exactly what I wanted. When an item was damaged during delivery, Wayfair handled it very quickly. Customer service was friendly and efficient. I am very happy with my purchases and will definitely order from them again!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-13

The best

"Never have an issue with any of my delivery from wayfair."

Detailed Review Benchmark + -
Overall customer service
Pricing of products and services
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges
Likelihood of customers making future purchases

Verified
5/5

2017-09-14

great tables

"exactly what we were looking for - great product
"


Verified
5/5

2017-09-14

Love Wayfair!

"Wayfair has been exceedingly accommodating to all my issues and has resolved them quickly."


Verified
5/5

2017-09-14

Looking for the unusual

"The Wayfair order was delivered promptly, in good condition, as promised. Ordering from Wayfair was a good experience.


"


Verified
5/5

2017-09-14

I touched the incorrect star. I ended up losing my order due to hurricane Irma. So what I order was destroyed!

"See the above comments. I lost my order during the hurricane Irma. They were ruined. "


Verified
5/5

2017-09-14

Great Tommy Bahama quilt!

"I was trying to make a beachy room but not a cliche. This aqua quilt that turns to light grey paisley is fabulous. Light weight and soft. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-14

Awesome

"Ordered wrong carpet tiles had to send back was confused as to what tiles I needed for bedroom. Taya helped me pick out what I needed and also ordered for me since I had a credit and wasn't sure how to reorder with credit. GREAT customer service!!"