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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-09-13

GREAT PRODUCTS AND GREAT CUSTOMER SERVICE

"I ordered 2 beautiful lamps from Wayfair. One of the lamp shades came to me in very bad condition which I was very disappointed about. I sent Wayfair an e-mail the next day and within a week I had a new lamp and shade, which I only asked for a shade. They asked me to donate the damaged lamp shade to someone in need, which I did. They did not even want the lamp to be shipped back to them which says a lot about Wayfair in my opinion. I have been ordering from Wayfair for over a year now and needless to say, they do not dissappoint!!"


Verified
5/5

2017-09-13

Quick and easy!

"All of my experience with Wayfair has been positive. They had what I wanted, it was easy to find and was delivered quickly. Can't say anything negative.Dealing with them was great. "


Verified
5/5

2017-09-13

EXCELLENT

"THE QUALITY PROFESSIONAL NATURE AND GREAT PRICE WILL KEEP ME COMING THANKS"

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Verified
5/5

2017-09-13

GREAT Shopping Experience

"I got a good deal on items and they shipped quickly. I was more than pleased to see them in person. They actually looked even prettier in person than online. "

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Verified
5/5

2017-09-13

Great service

"The rug was received quickly and was just las described."


Verified
3/5

2017-09-13

Very slow website

"I went onto the website several times and when I would click on an item it too about 2 minutes, sometimes an indefinite time to show the item. Very often I would get a message that said the website was not responding. I was unable to order anything after my initial order."


Verified
4/5

2017-09-13

Major remodel

"remodeling our entire house Wayfair so helpful!"

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Verified
5/5

2017-09-13

Amazing!

"I have never had such a great experience ever with any consumer. I now shop as much as possible on Wayfair. Their customer service exceeds everyone elses by far. I love you Wayfair! People walk in my house and the compliments flow. Everytime I am asked where did you get that someone else usually says Wayfair before I do. I bought a leather couch. Three area rugs, curtains, wall decor, yard decor, umbrella with LED lighting, kitchen accesories, pet bed and toys. And still shopping! I am a Wayfair fan FOREVER! One time pyrex bowls were delivered shattered but you could tell fed ex did it because they taped the box back up and glass was stuck to tape. Wayfair not only sent anew box overnight, but they credited $100 towards something else I had ordered just for having for having to experiencing that. "

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Verified
5/5

2017-09-13

Another Great Item

"This is the second mattress I've bought from Wayfair and I couldn't be happier! I had many doubts about buying vacuum sealed beds online, but Wayfair has put those aside. I hope to buy more from Wayfair in the future."

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Verified
1/5

2017-09-13

Never received item

"The local delivery service never returned my calls and never once contacted me to set up a delivery. I know this isn't 'Wayfair delivery' but this is a vendor they do business with. I shop quite a bit with Wayfair, and will now take my business elsewhere. "


Verified
5/5

2017-09-13

Perfect Table

"Needed a entryway table and this one fits perfect! Looks nice for my Coastal home."

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Verified
5/5

2017-09-13

Consistently good

"Good pricing. Accurate info and free deliver on time."


Verified
5/5

2017-09-13

wonderful

"Merchandise arrived on time and did not disappoint. A great find "


Verified
5/5

2017-09-13

Flatware purchase

"I purchased some flatware from wayfair and the teaspoons were missing, wayfair corrected the problem with such easy and professional staff. Cannot say enough good about them. "

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Verified
5/5

2017-09-13

just want i wanted

"exactly what I order and deliver when they said.
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