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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2017-09-13

Customer Service is the best!

"We bought three large pieces from Wayfair this summer all at different times. Two had significant shipping problems, but Wayfair gave us generous options to resolve those problems. We continue to enjoy the furniture and especially appreciate a place that still sells large items fully-assembled. "

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Verified
5/5

2017-09-13

Great

"On time delivery, good quality"


Verified
5/5

2017-09-13

Great product

"The delivery and the product was all good."


Verified
5/5

2017-09-13

Perfect!

"I love my newer area a rug. The colors are exactly how they appear online. My son & daughter-in-law liked mine so much, they have my original one...yes, I bought this one twice"


Verified
5/5

2017-09-13

We love Wayfair!

"Fast delivery and superior product. Once again Wayfair delivers!"


Verified
5/5

2017-09-13

Bathroom vanities.

"New Wayfair customer and am very pleased with their service. Items arrived on time and in great shape. Will buy from Wayfair again.
Vanities were just what i wanted.
"

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Verified
1/5

2017-09-13

Delivery is the Problem

"Great products, great pricing, great service... but the delivery is appalling. Ordered three times, and three times the local Tampa contractor was consistent: order one arrived out of the blue after being scheduled three days earlier; order two arrived two days after being told it would be delivered only to receive a call to be home within 30 minutes and met with a pot-smelling delivery driver who damaged the floor and became angry with me when I asked them to be careful; order three again arrived five days after delivery was scheduled without any notice (despite Wayfair's website saying it was delivered on time, and the local company telling me that they hadn't received the merchandise from Wayfair). Will not order again until they change the Tampa delivery service."


Verified
5/5

2017-09-13

Love Wayfair

"I have shopped Wayfair quit often....saying that, I have purchased furniture. Reclining Love seat, 5 piece patio/deck furniture with cushions, several rugs and have loved every single purchase. Very high quality and the look of every piece of merchandise that I have received looks stunning. My furniture looks amazing and sits so comfortable and the cushions were so nice and very good quality. My rugs were just beautiful, they looked just like the pictures but in person they were better than I ever expected!! The recliner was so nice and great quality as well. So I would totally recommend Wayfair to anyone and everyone...The prices were so reasonable as well, believe me I shopped around..I just Love Wayfair!! "

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Verified
5/5

2017-09-13

Always satisfied...

"I have purchased a few items throughout the past 3 years and always have great customer service from Wayfair even if a return is necessary. They have never given me any problems, and in fact, exceed my service expectation."

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Verified
5/5

2017-09-13

Great customer service

"Unfortunately, the product was defective, but Wayfair promptly issued a refund and the rep could not have been friendlier. She advised that I either destroy the product or donate it rather than return it. I did the latter since some use could be made of it, if the particular needs were different than mine. So it was a win, win, win. Good for me, good for the charity and good for Wayfair since they have a customer for life."


Verified
5/5

2017-09-13

got it when they said it would arrive

"Needed wall light fixtures after another company could not come with a product 2 months after they said it would be shipped."


Verified
5/5

2017-09-13

Wayfair overall awesome !!

"I have ordered a Bunch of things for my new house and Wayfair has delivered beautiful products and ~~ right on time"


Verified
5/5

2017-09-13

Fast delivery. Nice bench.

"For the low price, I expected to have to put it together, but it was all ready. All I had to do was place it in my house."


Verified
2/5

2017-09-13

No Bang for the Buck!

"I placed an order online for the Billy Jacobs Harvest Blessings picture and it is so small! I didn't see the dimensions on the picture until I had already placed the order. The Purchase price was $24.99 and total with tax and shipping it was $32.38. I do love the picture itself just wish it was much larger for the price! I know Kirklands sales much larger Billy Jacob paintings like 16x20 in size for the same amount I paid Wayfair for one around 11x3 inch. I'm just disappointed in Wayfair price and shame on me for not knowing the actual size when I placed the order. Packaging of the picture was good though."

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Verified
5/5

2017-09-13

Great Prices

"I love Wayfair! They have great selections for the price. I've purchased a couple of things through Wayfair and they have all been great quality."

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