"Excellent customer service!
This company actually cares."
"Ordered four bedding items and was very disappointed in the quality. Very cheap looking. Then I called cust. serv. and asked if I could return it all in one box and was told I had to return each one separately, thereby incurring aprox. $40 in shipping charges even though two of the items were going to the same address. "
"Website easy to use. Vast range of selections."
"I have never been brave enough to order anything on-line. I first ordered from Wayfair by
purchasing small items to not just check out the Company but to also see how I did
on ordering On- Line. I have to say that in a three month span that I have ordered twenty
three items. I was re-decorating my house and I decided to purchase my items with Wayfair.
I was impressed by the Company, the free shipping, how fast my orders came after I purchased them and also the quality of the merchandise. I have to say I have re-decorated
my bedroom, my living room and our spare room. I have purchased art to go on our walls.
I purchased lamps, comforters, vases, various curtains and especially pillows. I was 100%
happy with EVERYTHING that I ordered. I even purchased pillow inserts. Out of twenty three high cost items I was only unhappy with one item. Thus, only one return and I will
continue to purchase items from Wayfair!! I am a totally happy customer and now I
purchase small items from other Companies. I have to say that Wayfair is the best Company and has given me full confidence in On-Line Purchases. I got quality items and
fast free shipping. I've spent a good sum of money to re-do our house but the quality is
outstanding. The Company is outstanding. If I had gotten these same items somewhere
else, I would have paid triple the money. I actually looked forward to FED EX and UPS to
deliver my packages so I could open them and be fully satisfied.
Kudos to my first On-Line Experience and Kudos to an EXCELLENT COMPANY. I am a
customer for life...
Kathleen
Williamsburg, VA "
"After the first order didn't arrive on time, I received a replacement, as promised. A pick up was scheduled, for original order after it was received late. It was collected by carrier without incident. Thank you for outstanding service."
"Easy ordering; fast delivery!!!!"
"My first experience with Wayfair. It went smoothly and my order was delivered early. Good experience!"
"Love the large selection of goods, competitive prices, fast delivery, free delivery, customer service. Can't think of anything I would change. Thank you Wayfair!
"
"Everything was on time and in great condition. "
"Merchandise was great & arrived as promised."
"just as shown. easy to set up."
"Ordering, confirmation, follow up and condition of product has been consistently easy and and quality driven"
"The lady that took my order was awesome. My only issue is shipping was not free. You advertise over $49 free shipping, even on the tile page was free shipping over $49. On your items that u do charge shipping, you should make that clear."
"Over all it was great. I had to have one side of the desk cut to fit. After that a wonderful desk. Nice quality."
"I have ordered several times from Wayfair and have never been disappointed. The quality is excellent and delivery timely. "