ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
4/5

2017-09-13

Easy Shopping

"I had been searching for a soap dispenser. Wayfair had the right style at the right price. Unfortunately, my other item was no longer available. Still, shopping in my pj's is the best!"

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Pricing of products and services
Overall product shipping and delivery process

Verified
5/5

2017-09-13

Love Wayfair!

"I love the great quality products and unique selection. I have ordered many items from Wayfair and always had a pleasant experience. One item was defective and their customer service is the best I've encountered. The delivery team was very professional and did a great job."


Verified
5/5

2017-09-13

Fast service with no glitches

"Order and to our doorstep fast! Love the payment plan"


Verified
5/5

2017-09-13

Great service

"I love Wayfair. They have large variety of things. My only issue is a lot of things come damaged but their customer service is amazing."


Verified
4/5

2017-09-13

Very nice

"I like Wayfair very much. I love the TV stand I bought last year. I recently bought a dog house. I would have given a "excellent " review but the packaging was torn up which didn't really protect the merchandise. The dog house was a little scuffed up but it was still usable. It wasn't worth money and time to send it back."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2017-09-13

Great look

"Great looking furniture, on top of that the furniture came 3 days early."


Verified
5/5

2017-09-13

Awesome service

"I ordered a waywrfall faucet for me powder room. Realized when installing that the handle had been broken off. Speculating that someone had broken it but returned it without mentioning that fact (the way itvwad repackaged gave it away). I contacted Wayfair and Danielle called me and shipped out a new one so we could go ahead with the renovation."


Verified
5/5

2017-09-13

Great site! Love been pressed with my purchases.

"Easy to navigate site. Plenty of choices and variety.
"


Verified
5/5

2017-09-13

Great experience

"Received items on time. High quality items received. Will definitely order in the future."


Verified
5/5

2017-09-13

Arrived on time

"My toaster and waffle iron arrived in perfect condition and packaged very well."


Verified
5/5

2017-09-13

Perfect experience

"Found a perfect mattress at a better than perfect price. Shipping was faster than I could have had it delivered locally, mattress was far, far better than expected. Honestly a five star experience. No issues, no problems, no hassles. "


Verified
5/5

2017-09-13

Great experience!

"Order was on time and product was great"


Verified
5/5

2017-09-13

Hide-a-bed & Sofa bed

"I have recently ordered 2 Hide-a-beds and one sofa bed from Wayfair. All of them went together fairly easily. The sofa bed was exceptionally comfortable. The hide-a-beds were well worth what was paid for them. There was a broken foot on the sofa bed when I received it. Wayfair was very helpful in getting a replacement foot to me. All is well. :)"


Verified
3/5

2017-09-13

Quality goods are gone.

"Two months ago we purchased a dining table set. Many pieces had flaws and the quality was a problem. After tasking several hours off work to accept many home deliveries we are now waiting on a table top with no flaws. It will be a miracle if we finally get all the pieces of the set by the end of sept. "


Verified
5/5

2017-09-13

Absolutely love it.

"Free shipping yeah
Best prices.
Love your things they are they are the BEST!
"