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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
4/5

2017-08-09

Good product!

"Pleased with my purchase!"


Verified
4/5

2017-08-09

So So

"Overall, I'm happy with Wayfair as a company, their product selection, pricing, ease of website use, etc. but my latest experience was only sullied by the fact that I had t o pay return shipping & it was 2/3 the cost of the item I needed to return. The sheets I purchased did not match the comforter I purchased, so I needed to return them. Otherwise, everything was satisfactory & the process was easy. I will probably continue to use Wayfair, but will definitely check Amazon for what I'm looking for first, as I know it'll arrive quickly & I can ship back free of charge if needed. "

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Verified
4/5

2017-08-09

Quick & Accurate Delivery but many parts

"We ordered a night stand and did not realize that there would be over 100 pieces"

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Verified
5/5

2017-08-09

Wonderful products at reasonable prices!

"Things we ordered were delivered in good time as expected. Quality of product was exceeded expectations. Customer service was fantastic when we had to return something that was the wrong size and the problem was quickly righted to help support us and re-deliver the goods. Will use Wayfair again for sure!"

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Verified
5/5

2017-08-09

Excellent

"I have no complaints! Products and service were excellent!"


Verified
5/5

2017-08-09

Customer Service

"Wayfair has better customer service than any other online business not even close. Whenever there is any issue they take care of it !"


Verified
5/5

2017-08-09

Loved everything I ordered and the quality was awesome!!!

"Very easy to order and even start a payment plan if you want to spread out your payments. "


Verified
5/5

2017-08-09

So easy and fast

"Great product, quick delivery good prices"

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Verified
5/5

2017-08-09

Right on time!

"I've been looking for some pieces for my humble home. I have contemporary taste and do not appreciate the new "beat up" look."


Verified
5/5

2017-08-09

Wonderful!

"I ordered a sofa and it was delivered on time right to my front door. The sofa was a little smaller than O thought it would be but was a very nice for my living room. "

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Verified
5/5

2017-08-09

Love the merchandise. My husband even liked it.

"Arrived in perfect shape, love the piece of furniture I got. Keep looking and will order from Wayfair again."


Verified
5/5

2017-08-09

Bookcase

"Very good quality, love the free shipping!"

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Verified
2/5

2017-08-09

Problems

"I've had 4 orders sent to the wrong address. 1 was never delivered. Majority has been late due to the shipping errors. "


Verified
4/5

2017-08-09

Good furniture

"I love the sofa. Dealing with the company was fine but delivery was a nightmare. Wayfair rectified the experience."

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Verified
5/5

2017-08-09

Very happy with purchase!

"Made well, good price, & came quickly. Very pleased!"

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