ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
2.50/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
0.00/5
Return/Replacement policy:
0.00/5

Verified
5/5

2018-01-20

Feedback great

"Wayfair was on top of my contact with them. I am pleased."


Verified
5/5

2018-01-20

service was great, product as described, bought more than needed return was easy and over payment was refunded with no problem.

"We ordered curtans and oreded more than needed, called and explained and was told to return the unused
and they refund the over pay with no question and they even paid return shipping. very satisfied.
"


Verified
5/5

2018-01-20

very happy

"Products are great and customer service did a great job too"


Verified
5/5

2018-01-20

Beautiful decor, accurate descriptions, dependable service!

"I've made several purchases with Wayfair. I have found every item to be exactly as described. The items arrive extremely well~packed for shipment, and when one item did arrive damaged, they asked for photos of the damage item and shipping container, and in less than 10 minutes, a replacement item was on its way, with a suggestion to donate the damaged item to local charity. Wayfair has something for every home, from nice decor for the tight budget, to fine appointments for the touch of luxury! In all of my purchases, the price was fair for the item quality, the shipping and service excellent, and my home made lovelier with the new decor! I have never been disappointed. Wayfair has my continuing patronage!"


Verified
5/5

2018-01-20

Wonderful

"Wonderful customer service and good quality merchandise."


Verified
5/5

2018-01-20

Wayfair is my favorite online company

"I have purchased several items lightbulbs to furniture from them. Always a positive experience!"


Verified
5/5

2018-01-20

Overall rating

"Received everything as ordered and all was in great condition. "

Detailed Review Benchmark + -
Pricing of products and services

Verified
5/5

2018-01-20

Satisfactory transaction

"Very good prices for the stackable jewelry boxes, very good service."


Verified
5/5

2018-01-20

Time and Time Again

"Every item ordered was received when you indicated it would arrive, and it was quality merchandise. I felt as though it was Christmas time and time again each time I opened a Wayfair package. Thanks Santa!"


Verified
1/5

2018-01-20

"Two packages extremely heavy left at the bottom of the stairs. They didn’t ring the doorbell I surely would have tipped them to carry. "


Verified
4/5

2018-01-20

Studio chair

"Needed a tall adjustable chair for my art studio. This chsir fit the bill."


Verified
5/5

2018-01-20

Great service

"Great prices. Great selection. Great delivery"


Verified
5/5

2018-01-20

First order perfection

"Was nervous about quality and service since it was my first order from Wayfair and a special gift. Everything was top-notch!"


Verified
5/5

2018-01-20

great Service.

"Janice was great. Keep up good works. "


Verified
5/5

2018-01-20

The best online store!

"I love the great service, selections and quality. "