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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2018-01-20

Love this comforter!

"This comforter met all my expectations. So soft, very warm, and looks beautiful on the bed. Fast shipping even with free shipping!"


Verified
5/5

2018-01-20

Good value for price

"Good value for price. Will buy there again"


Verified
5/5

2018-01-20

Excellent furniture

"We had a great experience buying from Wayfair & would Again. Timely delivery and the item looked exactly as it did on-line. Well done!"

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Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process
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Verified
5/5

2018-01-20

Great service

"Product was delivered on time and the quality of the product was as advertised. No surprises."


Verified
5/5

2018-01-20

Wonderful!

"I love this company. They ship fast and have beautiful things."


Verified
5/5

2018-01-20

always happy

"Wayfair is my new on line go to company. I’ve always been "


Verified
5/5

2018-01-20

Top notch

"All was delivered on time, easy to assemble, lots of compliments!"

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Verified
1/5

2018-01-20

Wrong order sent 2 times

"Twice I received the wrong order. I got a very small coupon for my next order- never again. "

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Verified
5/5

2018-01-20

Can’t lose with Wayfair!!

"They have the best customer service, quality merchandise and competitive pricing!! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Verified
5/5

2018-01-20

Very Satisfied

"Our TV stand arrived sooner than promised and met all our expectations. The delivery men were quite courteous and even took the packing materials with them when they left. Would do it all again!"


Verified
5/5

2018-01-20

Superb Customer Service

"WONDERFUL Customer Service from start to finish of my orders!!!!"


Verified
5/5

2018-01-20

I love Wayfair!

"Wayfair always has what I'm looking for. Your customer service is excellent! Your delivery turn around is always fast. Thanks Wayfair for being my number one go-to place!"


Verified
5/5

2018-01-20

Great prices and I shopped around before I bought!

"I price shopped a few different places before I bought 3 different Duvet covers. Their prices were the best by far!
Shipping was free!
"


Verified
4/5

2018-01-20

Ordered pet stairs (3 steps) was. Exactly what I wanted. Ordered a 5 step pet stairs was not what I expected.

"
The 3 step pet stairs was so easy to put together. Directions were easy to follow.
"


Verified
5/5

2018-01-20

Way fair is the best!

"Way fair not only seems to always have what we want — but at very reasonable prices and dependable with delivery. We go to Wayfair before going elsewhere!!!"