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Product & services pricing
1.25/5
Chance of future purchase:
0.00/5
Shipping & packaging:
5.00/5
Customer service:
1.25/5
Return/Replacement policy:
2.50/5

Verified
5/5

2018-01-19

"Wayfair customer service reps are very pleasant and work hard to answer all your questions. We ordered fireplace gas logs and some came broken. The vendor didn’t make excuses but we’re also very accommodating to send new ones to replace the broken ones. We had looked at many fireplace shops for new fireplace doors and they were very expensive. We found the ones we liked on Wayfair for half the price and the quality was superior! We will never be afraid to order anything on Wayfair! "

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Verified
5/5

2018-01-19

Always a pleasure. Excellent customer service

"Always a pleasure. Excellent customer service "

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Verified
5/5

2018-01-19

Happy Shopper

"Just about everything that I’ve ordered over the last few months have been great. The quality is fantastic, better than I first expected. They helped me come out a “Winner” with everything I’ve selected. Thanks."


Verified
5/5

2018-01-19

Excellent!

"Exactly what I was looking for."


Verified
5/5

2018-01-19

Love Wayfair.

"They always deliver. Product is good, delivered in a timely manner. Will continue shopping with them."


Verified
5/5

2018-01-19

Great Customer Service and Great Products!

"We just discovered Wayfair and we are hooked...we have purchased a curio cabinet, storage chest and rugs....everything is beautiful and a great deal. And it comes sooo fast!"

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Verified
5/5

2018-01-19

"Is has been my pleasure shopping @ Wayfair....Keep up the good work!!"


Verified
5/5

2018-01-19

Responsible

"I ordered a gift card and got it quickly. The receiver loved it. "


Verified
4/5

2018-01-19

it was very good.

"All the packages were delivered in a timely fashion."

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Verified
4/5

2018-01-19

Arrived on time and shelves were easy to assemble.

"I had a good experience with Wayfair."

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Verified
5/5

2018-01-19

Excellent love doing business with Wayfair !

"Very professional in all phases of purchasing process. Other companies should be half as professional."


Verified
5/5

2018-01-19

Rug was perfect!

"The rug that I ordered came quickly, looked just like it did in the picture and was a great fit! Just what I was looking for."


Verified
5/5

2018-01-19

Love my new furniture

"Great experience. First ordered a round coffee table that was beautiful, but just didn’t work in my space. The return was seamless and new coffee table arrived and worked perfectly. There was no charge for return. LOVE Wayfair...."


Verified
5/5

2018-01-19

The sheet and comforter was very comfortable I like it very much

"I love wrapping up in my sheet and comforter it was very comforting"


Verified
5/5

2018-01-19

No issues

"My package was wrapped in such manner that It wouldn't get broke"