ResellerRatings
Store Ratings Best/Worst Stores Stores by Category Top reviewers FAQs
For Companies

Full Rating Profile + -

Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
4.50/5
Featured Review


Verified
5/5

2020-03-03

Great company

"I’ve been using Web Eye Care for several years now. The price and service can not be beat!"

Detailed Review Benchmark + -
Pricing of products and services
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-03-05
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!”


Verified
5/5

2020-02-29

great prices

"i love the affordable prices "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Verified
5/5

2020-02-28

Easy Transaction

"Very Good Prices For Contact Lenses, Fast Order Process And Great Delivery Tracking! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2020-03-05
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you so much for your kind words and recommendation! We greatly appreciate it!


Verified
1/5

2020-02-25

Slow service

"Extremely slow processing speed and shipping. I could send an order in by mail and get contacts quicker. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-03-05
A rep from WebEyeCare, WebEyeCare, has responded:

“We are very sorry to hear this and apologize for any inconvenience you may have experienced. We greatly value customer feedback and would love to connect with you to ensure we remedy this. Please contact info@webeyecare.com if you have a moment. Thank you.


Verified
5/5

2020-02-23

Reordering is Quick and Easy

"I like that I was able to upload my prescription and that it is saved into my account. It makes reordering very quick and easy. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!”


Verified
5/5

2020-02-22

Best prices!

"I've been a Web Eyecare customer for years and I love that you can order smaller quantities which is definitely helpful if you need to reorder just a few to get you through before needing a new exam and possibly having to change your prescription. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!”


Verified
5/5

2020-02-20

Ray-Bans for days!

"I love WebEyeCare because they always have what I'm looking for at a lower price than my doctor's office or even other sites! They are the best!
"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!”


Verified
5/5

2020-02-20

Awesome!

"Great price, quality product & fast shipping! Thank you! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall product shipping and delivery process

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you so much for your kind words and recommendation, Krista! We greatly appreciate it!”


Verified
2/5

2020-02-19

Slow processing and shipping

"I ordered my contact lenses on Feb 15 and they didn't get shipped until Feb 18, and yet they charge an exorbitant amount for processing."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“ Thank you for reviewing your purchase with WebEyeCare. Our processing department is closed from 5pm Friday to 9am Monday. As the order was placed on Saturday the 15th it did not being processing until the processing department opened at 9am on Monday. The order completed verification on Monday the 17th, was shipped Tuesday the 18th and was delivered on the 23rd. Please let us know if you have any additional questions. Thank you!”


Verified
5/5

2020-02-19

Excellent customer service

"I placed an order and had some challenges getting my prescription accessible to webeyecare. They responded quickly to my emails. Once I was able to fax in my prescription, my order was placed, sent, and I was notified within a day or two. "

Detailed Review Benchmark + -
Likelihood of customers making future purchases
Overall customer service

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you for the kind words, Kristine ! We greatly appreciate your recommendation!”


Verified
5/5

2020-02-15

Unbeatable

"I will no longer buy my contacts from anywhere else. The website is very simple to use and the pricing is unbeatable! I saved over $400 from this time last year when purchasing contacts for both myself and for my daughter."

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to have exceeded your expectations. Thank you so much for your kind words and we look forward to serving you in the future!”


Verified
5/5

2020-02-13

100% satisfied!

"My Rx changed and I had sealed boxes of contact lenses to exchange. WebEyeCare was wonderful helping me through the process. I will reach out to them again when I need more. "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you for recommending WebEyeCare! We are glad to hear of your experience.


Verified
5/5

2020-02-11

Glasses & Contacts

"I always purchase with web eye care because they are reliable. I reside an hour away from my eye care needs and I rely on these guys for everything I need. I just purchased my first pair of eye glasses and I’m so excited! "

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process
Product Returns/Refunds/Exchanges

Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“We are thrilled to hear that you have been pleased with your experience. Thank you for the recommendation and we look forward to serving you in the future!”


Verified
5/5

2020-02-11

Price and Delivery

"WebEyeCare had the best price and the order was delivered promptly."


Rep reply posted 2020-02-24
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you so much for your kind words and recommendation! We greatly appreciate it!


Verified
5/5

2020-02-10

Super

"Amazing speed in receiving order! Will be ordering again soon! My now #1 go to for contacts!!!!"

Detailed Review Benchmark + -
Pricing of products and services
Likelihood of customers making future purchases
Overall customer service
Overall product shipping and delivery process