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Product & services pricing
5.00/5
Chance of future purchase:
5.00/5
Shipping & packaging:
4.59/5
Customer service:
5.00/5
Return/Replacement policy:
4.50/5
Featured Review


Verified
5/5

2019-01-18

Customer for over 3 years!

"Always great service! Shipping is fast! This is the only way to buy contacts!"

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Verified
5/5

2019-01-17

Very convenient

"Easy ordering format at great prices! "

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Verified
5/5

2019-01-16

Contacts

"I placed an order for my contacts and received them in less than 2 weeks! Very fast and efficient service. "

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Verified
4/5

2019-01-10

"Excellent response time and customer servoc"

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Verified
5/5

2018-10-26

Good Price, Easy to Order

"This is my second order with WebEyeCare. As with the first order, it was easy to place my order. The price was, again, better than on other sites and even than warehouse price. This order took a little longer to arrive than the first time, but likely because of the New Year delivery schedules, and even then, it arrived in a timely manner. The free shipping is ideal."

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Verified
5/5

2018-12-28

Quick and Easy!

"So simple to order and prices are great! Delivered right to my home within a few days!"

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Verified
5/5

2018-12-23

Great service and fast shipping

"Had a great experience, low prices and fast shipping !!! I will definitely buy more contacts again."


Verified
1/5

2018-12-20

No response to my inquiry

"received email informing me a change was needed on my order. I sent three responses asking to be contacted. No one ever responded so I canceled my order "

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Rep reply posted 2019-01-28
A rep from WebEyeCare, WebEyeCare, has responded:

“Thank you for reviewing your purchase with WebEyeCare. Understandably we handle hundreds of emails and faxes throughout the day so despite our best efforts a representative is not alway able to respond to an email the same day it is received.

It is because of this we list our phone number on our site so when you cannot get a response by email you can call us. We apologize that from December 20th 11:48am till 11:38am December 21st your emails were not responded to in a time frame acceptable to you.

It was on December 21st that a representative processed both your request to correct the order and your request to cancel. Please let us know if you have any additional questions. Thank you!”


Verified
5/5

2018-12-20

Great!

"This was a quick and easy process. By far the best ever! Also I’ve been doing a lot of on line shopping for inexpanve good contacts. Their prices beat every one! I will buy again and again! "

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Verified
2/5

2018-12-20

It was confusing finding the purchase receipt in my email

"I can't find the receipt. I just have an email from Norton, but not the receipt. It was even hard finding the email from Norton."


Verified
5/5

2018-12-20

Great Price

"Very easy to place my prescription & a great price. I have to order all the time "

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Verified
5/5

2018-12-19

Fantastic Company

"WebEyeCare is amazing.I ordered my contacts and never got them.I called and was told they were delivered.I explained I didn't receive them so WebEyeCare sent me new ones immediately. They are an amazing company. Great product.Thank You!"

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Verified
5/5

2018-12-17

Great 1st Buy

"First order of contacts online and they got back to me about a question I had very quickly. Placing the order was easy."

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Verified
5/5

2018-12-15

Never dissapponts

"I’ve never had issues with web eye care and plan on purchasing from here for years to come "

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Verified
3/5

2018-12-09

Poor Customer Communication

"My biggest issue is with the lack of/delay in communication with their customers. Never received an email confirmation then one week later my contacts just show up. Yesterday I got an email saying they just shipped and I was provided with a tracking number... for a package that was delivered days before. Wasn’t sure how long my order was going to stay “processing” (even though It was already being shipping without my knowing) so I ordered another two boxes of contacts through another website. I paid for expedited shipping, just to have my order from webeyecare magically appear with no confirmation/communication or good luck talking to customer service. Otherwise pretty reliable and good price. "