"top quality lenses at affordable prices!! I got the same lenses way cheaper than other online competitors. Love getting the reminders in my email when it is close to reorder time so I never run out. Customer service was excellent. Shipment came as promised. Complete and on time. A+"
"I always order from this site if my prescription hasnt expired. Prices are a third of what they are retail. This company is reliable and their customer service is fast and efficient. I was skeptical the first time i ordered, but it saved me a lot of money that i did"
"Im very happy that Webeyecare still has great prices. It had been over a year since I ordered from this company. I saved $80 on lenses and another $30 on the processing fee alone. I would recommend this website for you eye care needs. "
"I’ve ordered contact lenses several times through WebEyeCare & have recommended them to several friends. The price can’t be beat & the ordering process is so simple. I’ve never had a problem with any of the lenses I’ve ordered. I’m so glad I found them. "
"Very good attention to the public, very profecionales, the truth that those 5 stars deserve. Thank you for your attention and dedication."
"Webeyecare has been my contact lense retailer for years now! Great prices and service"
"I got a great deal will be shopping with you Again"
"It was easy to fill out my prescription!"
"Must’ve been an off-day at Web Eye Care. Never known them to be so inept. Pre-formed emails with no truth pertaining to my situation. Why send a form-letter to your customer stating something that never happened? Not sure that personal care is a priority with them.
My card was charged 1 1/2 weeks before my order was finalized. I faxed my prescription shortly after my appointment (which contained, among other details, an electronic signature from my Dr.) and an automated email said they hadn’t heard from my Dr. yet. (???)
The right hand didn’t know what the left hand was doing. One fellow (Mark) gave me a ship date of two days ago, then another fellow (Shaun) called minutes later and said my contacts were shipped today. I was promised a tracking number I never got. It would have made a silly comedy if it hadn’t been about my contacts. All in all it’s been almost three weeks and I still don’t have my lenses.
The price was right. The service was crummy. "
"Very convenient and a lot cheaper than what I pay at my eye doctors. It took probably 3 days for my prescription to b approved and then only a few days for delivery. 10/10 would recommend"
"This is the third time I have ordered from you guys and I couldn't be happier! Fast and reliable for contacts. I will be trying the eye glasses next!"
"Had a great experience best price I could find...even a coupon code. To the fastest shipping. The package was at my home before the email arrived with the tracking number. Looking foward to next year when I buy contacts again. Next stop prescription sunglasses. Thank you all great job!"
"Great convenient service! Top quality lenses and fast shipping!"
"Easy process, fast delivery, exactly as described."
"Easy to order. Contacted my Dr. for me. Better price than most. "
"My 2nd order was even simpler than the 1st. In less than 5 minutes I had a new supply of contacts on the way. They arrived quickly too. I was hoping to be able to take advantage of another sale or coupon this time, but no luck there. Happy with the experience."
A rep from WebEyeCare, WebEyeCare, has responded:
“Thank you for reviewing your purchase with WebEyeCare. You are advised in our terms and conditions that you are charged at the time the order is placed not at the time the order is shipped. We've reviewed the processing timeline of your order.
The prescription on file from your prior order had expired and was no longer valid. The email we processed from you on the 19th only had your typed out parameters which is not valid proof of a valid prescription.
On that same day we received a response to our fax verification request from your doctor's office stating your prescription was not finalized. You were email and notified of this and advised to provide proof of prescription or follow up with your doctor's office to resolve the issue. We are happy to provide you with a copy of that fax.
On February 22nd we received a new fax from your doctor's office approving the order to be filled. It was at that time the the order was moved to our shipping department. As the fax was received on Friday after our 2pm shipping cut off time the order was not pulled for shipment until the next business day which was Monday the 25th.
As it takes 24hrs for your tracking information to be generated it updated in our system on Tuesday the 26th and sent to the email address on file.
Please let us know if you have any additional questions regarding the order. Thank you!”