"BAD BAD BAD don't buy from hear i did not reed reviews and am sorry to say i got f##ked ordered pacer315c rims and falken high country#105s tire package with all the free bees locks, lugs, mounting,nitrogen and shipping for me 1989 chevy truck i am restoring recived order about 10 days after payment did not open them at that time took them to my mechinec were truck was being restored went back 7 days later to check progress and the first thing i see was no center caps and then the wroung tire they mounted hankook-h714 insted just a plane white leter car tire on my rims but still charged me 208.00 more for the tire i ordered many calls no help they say they have a 48hr return policy and still no centercaps DON'T DO IT"
"I ordered wheels for my civic after waiting a week they finally call to tell me that they are backordered and will take 50 days to get so i try to cancel and they said it will be 15% for restocking fee... hows there a fee on something thats not in stock ?! terrible customer service ! u wait on the phone for hrs just to talk to someone that acts like he has no idea what he doing !!! this business is a joke !"
"Avoid this company at all cost! They are scam artists in the strictest sense of the word and their customer service is a joke.I even emailed their ceo and got zero response with my issue,so their incompetnce goes all the way to the top of the company.Dont do business with them."
"I would recommend against doing business with Wheels Next. The "wheel expert" who took my order for chrome wheels and tires for my wife's Jaguar didn't need the tire sizes just that they were 19". When he emailed me the invoice the tires were all the same size and not as wide as factory. The rear tires should have been even wider, The rims were also wrong. I canceled the order after being told that I hadn't told him what sizes I needed. They are standard Jaguar sizes for that model. I tried to contact customer service (after 3 days) to find out when I would receive my refund on my debit card. I'm still waiting for a return call or message."
"I recently made an order over the phone to save myself $50 because I wanted to take advantage of an ad that advertised $50 off for phone orders. I made the order over the phone and was quoted a different price than the one received online, after the order was already completed.Also, I had to request the $50 savings that the sales rep seems to be unaware about, he also told me most orders will be processed and ship within a period of 15-20 days. A day later, since my order was not processed yet, I wanted to change my choice of wheels. This was a painstakingly slow process, where I had to speak to incompetent sales reps that were obviously disinterested in helping. I finally received an invoice a day later, with a lot of the advertised "freebies" left off, also the price of the wheels were more expensive than the ones advertised online!! I finally decided to cancel after reading plenty of bad reviews about this company and they had the nerve to charge me a 10% restocking fee of my total order! STAY AWAY!!!"
"Yep everybody on here is telling the truth. Five weeks and no rims and tires. I called 10 days after I ordered just to see if everything was ok. The rep said everything I ordered was in stock and on its way. he also said that they were very busy and it would take a month from order date. I called back in a month and was told 2 wheels were backorderd. I was also told if I wanted to cancel my order I would have to pay a restocking fee. I dont even think they have anything from my order.
I do know this place isnt a total scam because I ordered from them 6 months ago. It took about a month and I recieved my order with the wrong rims. Im not that picky so I kept them, at least they fit.
I feel sorry for the so called tire experts that answer the phone. Its not there fault there company sucks so bad.
I bet they sure drink alot though."
"Stupid wheelsnext i called in just to ask questions here what the guy said wheelsnext me hi i jhave some questions about the wheels. The guy: hold on 1 sec and waited for 10 min and the line is gone called twice and they did it twice just right there i already knew this is not good lol stay away from this guys"
"Same story for me - non delivery of product and still can't get refund. Contacted the Attorney General of FL (www.myfloridalegal.com) regarding these scam artists and they suggested I also contact the following people. You should too!
Internet Crime Complaint Center -
http://www.ic3.gov
Florida Department of Agriculture and Consumer Services
Division of Consumer Services - www.800helpfla.com;
Better Business Bureau of Southeast Florida - www.seflorida.bbb.org;
Miami-Dade County Consumer Protection
Office - www.co.miami-dade.fl.us/csd"
"F**K wheels next!!!! I purchased a wheel and tire combo six months ago. Combo was Bentchi B7 24*10 wheels with the Delinte D8 305/35/R24 tires. After having them just six months the chrome is falling off the wheels and there is bubbles in the chrome...Never buy from this company... "
"WORST COMPANY EVER!!! Beware and protect yourself from these scammers. Everything that is negative that is listed here is absolutely true!"
"HORRIBLE DONT EVER ORDER FROM THEM......!!!! I ordered my wheels a month ago and nothing......... Ive never had such terrible service ever. wish I would have read the reviews first.!!!! not worth the deal."
"FUCK THESE GUYS IF I WAS IN FLORIDA ID DRIVE DOWN TO THE SHOP,IF THERE EVEN IS ONE AND ID BEAT THEM ONE BY ONE WITH A TIRE IRON. I waited over a month and never got my rims and tires. I called many times and got the same bullshit story. I got my bank to refund my 2500 dollars so I wouldn't even have to deal with these ass clowns."
"Stop...never do business with Wheels Next ...ever.
Worst customer No-Service
Worst Web Site and rip off techniques of ordering
Worst and the most ignorant people populate the orifixes of this hole in the world wide web. They go out of their way to be inept.
Trust me on this...do not order anything from these people.
"
"these guys absolutly suck! there is no other word for it. paid up front on september 13th 2011 & we still do not have wheels! It's now November 7th they lie about tracing packages & when you will recieve them. they will take your $ & don't care after that. They will only answer calls when they feel like it & not return voice mails or e mails! they took advantage of my son & I filed with the BBB (who they can not be a member of since they have had so many complaints.....) be warned! stay away from this shady so called buiness!!!!"
"DO NOT BUY ANYTING FROM WHEELS NEXT! I placed a phone order for a set of wheels and tires in September 2011 and was told everyting was in stock. I paid via PayPal and though the payment was recorded in the PayPal system, I asked my sales rep for a receipt and he said he'd email me one. After a couple days, I called back and left messages -- no one would answer the Customer Service number and I send emails as well. None were answered. I left several voicemails and sent additional emails but no response. I finally filed a dispute with PayPal and after 15 days PayPal reimbursed me. Eventually, I got an email from Wheels Next that said my order was out of stock and to call sales. When I called sales, again no response after several calls and finally my sales rep answered and said I had to call customer service. Unbeliveable! These guys do not know what they are doing. Stay away and don't do business with them!"