"The staff is always very helpful and courteous. They make you feel like their friend. "
"Beautiful garments and designs, but did not inform me when item was cancelled. "
"I absolutely love this boutique. The clothes are elegant and I love the fit in their petite selection. I recently purchased quite a few items of clothing and I love all of them. "
"Love my dress! Arrived in a timely manner. Been shopping at this store for years! One of my favorites! Keep up the good work! Love WHBM!"
"I can stress enough how wonderful the service is and the elegant clothes Black and White sells.
90% of my wardrobe comes from Black and white."
"I normally love WHBM and have shopped here forever. I recently purchased a cover-up/cardigan and one of the decorative shoulder buttons popped off on the first day I wore it. I called customer service to see what they could do and ended up speaking to a supervisor named Virginia. Since it was on sale the item was completely sold out. I asked if they could give me a partial credit instead of returning the item and I would just have a seamstress fix the button. Virginia laughed and proceeded to ask me if I was serious that I didn’t know how to sew. She asked if I took home economics in school. I told her it’s not 1950 anymore and she said it should be. She continued to express her disbelief and I continued to express my shock, and reminded her that this call was being recorded. She then said she was sorry her comments offended me and once again told me how important home economics in school is. She then offered a $1 credit for the button and told me that the item was on sale. Didn’t realize that because something is on sale a defect is okay. I’m awaiting a call back from Virginia’s supervisor but I can’t believe this woman is a customer service rep. As much as I love WHBM, I think I need to reconsider shopping here. "
"I love how their jeans fit my size 14 bottom. I'm a very curvy women that has had many difficulties finding the right fit. And I feel that they have capture it. "
"5 stars for ease of purchase , quality item as described Fair price"
"I wanted to shop to exchange a couple items. I have a medical condition which prevents me from wearing a mask. She told me to be outside
I will never shop the store again
"
"AFTER WEEKS OF WAITING, THEY CANCELED MY ORDER WITH NO EXPLAINATION.
WILL NEVER ORDER FORM THEM AGAIN."
"Great little scarf and hair tie. Very versatile. Two items in one! "
"Always have a good experience WHBM. Their merchandise is always of great quality with fast delivery and easy returns."
"The quality of the clothes are always great. Love WHBM!"
"I ordered two products a couple of weeks ago, and one item is on back order. I love my first product, but i receive no updates on my back order. I don't mind waiting, but I also don't want to worry about whether the order is still on track, has been lost, etc."
"Very happy with my purchase and the treatment of the sales staff!"