"Ordered several items from the end of summer sale. Everything was great, but you need to stop sending so many email afterwards. I love your look and you quality, but slow down the banner ads and emails. Also, You change the sale almost daily. One of friends complained at lunch the other day, there are so many sales we can't keep up."
"I love this store. I've always been treated very well and have gotten excellent service."
"Package came even faster than expected."
"I received a “your item has shipped” email on 9/16 for a trench coat I ordered online. The arrival date was suppose to be 9/22. I had hoped to wear this past week. It’s now 9/26. The tracking info still says USPS is waiting for the package. In the meantime, I’ve ordered from WHBM and had items delivered by UPS in less than five days. Please use UPS for all your deliveries. The USPS service is horrible and unreliable."
"WHBM delivered only half of my order and sent no explanation or any indication of when the rest would be shipped. I’m calling today to see if I can get a refund. "
"An item became unavailable, and I was never told. "
"Love the clothes. Look soooo beautiful!!"
"My wife entered store with her mask in place. She was met by an overweight, rude, officious sales clerk who announced loudly for all to hear "please pull your mask up to cover your nose so we can all be safe!"
My wife responded, "No, I'm leaving." Which she did. Goodbye sales.
This WAS one of my wife's favorite retail locations."
"The good quality of the fabrics"
"Very misleading when the ad uses a 6 foot plus model but doesn't disclose that and you expect the dress to be above the knee but it's way below the knee. Dress is pretty, but had to visit the tailor before it could be worn."
"Easy to shop. Fast delivery.
I had a good experience. "
"Love the blouse and my new belt"
"Ordered a jacket and as ai kept checking the status it was all of a sudden just cancelled. Got on the site and reordered, so it wasn’t sold out. Now I’m out shipping fees."
"Fast delivery. Too very cute. "
"Immediately after placing the order I chatted with cs to report I selected the wrong size and needed to change from small to extra small. They told me they couldn't change the order once it was placed. I had to order a second one and give the first away."