"The staff is simply wonderful—they always make me feel welcome and give that personal touch to make the shop experience your own. "
"Ordered faux fur cuffs on 11/28/2020 and my master card was billed on 12/9/2020. As of today (12/21/2020) nothing. Never received notice that item was not available. Called customer service and they said it might come. What does that mean? You either have it or you don't. Order #314320559. My daughter buys almost all of her clothes from them. Last year I ordered a gift card that came. I am so disappointed. Now I have to go out and try and find a gift for her. Stores are picked clean and it would be impossible to order anything now. Great Job!"
"Still haven’t received my order after 21 days! "
"I loved the first sweater so much I ordered one in gray."
"I've ordered merchandise on-line with all the sales that were happening this month! Everything was delivered on time and I loved everything! Great fit, great quality and great service! Thanks for making my shopping experience easy! Happy Holidays!!!!!!"
"Package never delivered. Still waiting on refund "
"It’s been 2 weeks....I haven’t received my purchase and no way to talk to someone. I’ll never make another purchase at WHBM!"
"Unfortunately still waiting for delivery since i placed my order on Nov 30. Disappointed cos i was so looking forward to having these clothes to wear before xmas. "
"Excellent merchandise and prompt delivery. WHBM is my favorite store!
"
"The oreder was delivered without a problem"
"order on line in November and never received the order, could not find a number for customer service, so I am not happy"
"Ordered 2 turtlenecks during a Thanksgiving weekend special and it took 2 weeks for me to get my order. It wouldn't have been so bad if there had been more communication on WHBM's part. I've never really a fan of WHBM and due to this expenerience, I'm not sure if I'll shop there again"
"Very good stuff
Good quality of clothes "
"I placed an order on November 28 with promised delivery in 3-5 days. This was to be a Christmas present and ordered in plenty of time. I just received notice that it will not be here until December 31st and I question at this point if that will happen. Very disappointing."
"Sent the wrong item and were out of stock of the correct item. Also was the incorrect size. To late to get in time for Christmas"