"Still waiting to receive my order from 11/28.. and I have Shoprunner. I finally reordered most of the items from the original so hoping to get at least one of the orders by 12/31 for a wedding I have that day. Shoprunner was no help and neither was whbm."
"I love White House Black Market. I have always had great customer service!"
"Took jeans that did not fit as I’d hoped back to store. They gave me credit and ordered a different style. They have arrived and fit perfectly. I am ordering more "
"Ordered on Black Friday with enough time for the Xmas gift to arrive and it never did, called customer service and the girl was not of much help ! You are supposed to call the delivery company and inquire about the package not the customers ! I ended up getting my money back and my sister ended up w/o a Xmas present! Ruined Xmas by you guys ! "
"Received product but not happy with leggings. "
"Great service with attentive personnel. "
"Ordered and product arrived sooner than expected. Happy with products true to online visual. "
"Only received a portion of my order. Said temporarily out of stock. I ordered the first day I received my catalog. "
"I love the service I receive from the friendly staff. From the moment I walk in the store the ladies are very attentive Im frequently in the store even if it’s to browse and check out the new collections. I will definitely be back in soon. "
"Parfait! J’adore, bien coupé!"
"Love the elegant black mask that came with purchasing a gift card- your company is in tune with the times, although it is sad to have a pandemic. "
"Ordered in stock item 11/29/20 Still has not shipped 12/21. No explanation. Impossible to contact customer service. "
"The clothes fit perfectly. Thank you!"
"I truly love all their clothes but I wish the shipping was faster. "
"If you'd review is in regards to my recent store visit then my visit would have been better if I wasn't constantly asked if I needed help or felt like my every move was watched. Wasn't to believe it was well intended but can totally be taken differently. "