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Verified
5/5

2020-12-16

Great Customer Service!

"I have had great experiences shopping in the store and with online orders! The sales associates are very nice and knowledgeable about their merchandise. I had an awesome customer service from Kelsey at the North Pointe, GA. store! She was very helpful about me purchasing items and sending them to my home. The store is hour away and I was having car issues. Kelsey and the store had excellent customer service! "

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Verified
5/5

2020-12-16

Delivery was a little delayed, but worth the wait!

"Delivery was a little delayed, but worth the wait!"

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Verified
1/5

2020-12-16

Not great

"I ordered a pair of pants online for store pick up early one morning. I received a confirmation email indicating my order was received but never received an additional confirmation indicating it was ready for pick up. I called WHBM customer service and was told the order was received but could not tell where it was in process. I called 8 hours after the confirmation email that the order was received. The customer service associate advised that I called the store. I did and after a series of Huns and babes from the person on the other line - I was told the order was never received by the store. I called customer service again and was assured the order was received and transmitted to the store, they just never picked it up. Nope, sloppy and not great. Oh well, scratch WHBM off my list. "

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Verified
5/5

2020-11-18

Always excellent service

"sales reps are always so helpful. "

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Verified
5/5

2020-12-16

Excellent

"Excellent!! Right on time"

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Verified
5/5

2020-12-16

Fantastic!

"My blouse fit beautifully "

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Verified
3/5

2020-12-16

Waiting Fir Communication

"I returned the item but haven’t heard from seller and when contacting them through their website the response is that they are not responding to email."

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Verified
5/5

2020-12-16

My orders

"Always happy with my purchases "

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Verified
5/5

2020-12-15

LeeAnn was very helpful!

"She's going to check other stores for me.
"

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Verified
1/5

2020-12-15

Where's my refund?

"Hi Returned the items more than three weeks ago and still haven't received a refund."

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Verified
5/5

2020-12-15

Excellent service

"I was shopping at the Grove City Pa outlets That was my first experience shopping with you They didn’t have the correct size so I ordered online ! I love love the pants I received! I absolutely loved all the help from the girls at the outlets ! Excellent "

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Verified
4/5

2020-12-15

Deliveries

"Deliveries taking too long. Also, freight forwarder charges shipping when there are no shipping charges from the retailer. "

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Verified
5/5

2019-11-30

Quick delivery. Easy purchase.

"I got a shirt I'd been eyeing for a long time on sale. And I received it sooner than I expected. And I am very happy with the quality of the shirt. Thank you WHBM!"

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Verified
5/5

2020-12-15

Super.

"So very pleased with the the timely manner in which I received my order."

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Verified
1/5

2020-12-15

Awful. Worst service

"Placed order twice and you canceled orders"

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