"WHBM has beautiful, well made, and unique clothing. Their website is user friendly and shipping is timely. The employees in the retail stores are a delight. It’s a true shopping experience. I love this store!"
"I love your company but this time the blouse ordered was such poor material and quality. I returned immediately but have not received a credit on my credit card"
"I have ordered many times from White House Black market and love their clothes, but I wish they would choose to send their products via UPS ground, it is much faster. It takes well over a week to receive an item. "
"Took a little long to get my order and I had to send it back, been almost a month now and I have not gotten my refund yet, don’t think I will be ordering again"
"Love all the iems I ordered and they arrived sooner than expected. What more can one ask for?"
"They fit perfectly, and super comfy!!! Delivery was fast too. "
"The clothing is exactly as described, including fit. "
"Fit was perfect and as described by website. Arrived in a timely manner"
"I received my order in two shipping’s because one item was out of stock. For my surprise. I received a nice apology email letting me know they’re working on get it ship as soonest possible. I was so happy."
"The shipping experience is great."
"I placed an on-line order on 11/30 and paid 21.95 for expedited 3 day delivery so that I would get the item before leaving on vacation. I didn’t receive and email or any notifications regarding my purchase or the item so called customer service on Dec. 5th. The representative told me there was no shipping updates to report and didn’t even know I had paid for expedited shipping but did refund me the 21.95 shipping cost. Today is Dec. 7th and I still have not received any shipping notifications. Very poor service in all. I will not be purchasing from WHBM again and only hope I receive tree item at some point. "
"In a world of online and "now", WHBM fails. They are slow to deliver with online purchases. Their online items and their in store items don't seem to follow the same sizing. Their return process is awful. "
"After a week, shipping still said check back."
"Great collection and my wife live it!!!"
"I stopped by to check on some pants I tried to order online. Walked out with 6 items that all complement each other thanks to the personalized service and help from the sales associate. Great sales, too! "